Laura Weaver
Austin,TX
Summary
Lifelong learner with passion for helping others and building relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Impeccable communication skills and gifted at teaching all levels of learners with professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Neptune Society
08.2019 - 07.2020
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Attended trade shows to represent company products, generate leads, and network with potential clients.
Business Development
DevBot
02.2017 - 06.2019
- Boosted client engagement by developing and implementing targeted marketing strategies.
- Conducted market research, identifying new business opportunities and potential clients.
- Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
- Implemented efficient CRM systems, streamlining prospect tracking and follow-up processes.
Project Manager
DevBot
03.2014 - 01.2017
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Enhanced project efficiency by streamlining communication channels and implementing agile methodologies.
- Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycle.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Effectively conveyed complex concepts to populations of diverse learners.
- Facilitated sprint planning, daily stand-ups, and retrospectives to optimize team performance.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
- Fostered culture of innovation and creativity within project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Reduced software development time by identifying bottlenecks and optimizing resources allocation.
- Improved client satisfaction with timely delivery of high-quality software products through effective project management.
- Coordinated cross-functional teams to ensure smooth collaboration, resulting in increased productivity and innovation.
- Increased team performance by regularly reviewing progress, providing constructive feedback, and setting attainable goals.
QA Lead
CGBot
05.2011 - 02.2014
- Led cross-functional teams to ensure seamless collaboration in achieving project goals.
- Enhanced software quality by developing comprehensive test strategies and plans.
- Experienced in Agile, Scrum, Waterfall and Hybrid testing methodologies.
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Implemented training docs & sessions to teach clients new functionality as needed.
- Managed multi-step onboarding process to assist with many clients’ product rollouts.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Improved customer satisfaction with thorough validation of user requirements during testing process.
- Facilitated seamless integration of new team members into ongoing projects through comprehensive training programs and documentation support.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Education
Bachelor of Science - Horticulture
Texas A&M University
College StationSkills
- Lead Prospecting
- Account Management
- Customer Retention
- Sales Development
- Account Development
- CRM Proficiency
- Multitasking
- Time management
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
Certification
Texas Educator Certificate
Teacher, Life Sciences 8-12 - 05/2006-07/2011
Timeline
Sales Representative
Neptune Society
08.2019 - 07.2020
Business Development
DevBot
02.2017 - 06.2019
Project Manager
DevBot
03.2014 - 01.2017
QA Lead
CGBot
05.2011 - 02.2014
Bachelor of Science - Horticulture
Texas A&M University
Texas Educator Certificate
Teacher, Life Sciences 8-12 - 05/2006-07/2011
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