Laura Whannell
McKinney,TX
Summary
Punctual and honest employee experienced working in retail and with children in a classroom environment. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service
Lowe's Home Improvment
McKinney, TX
05.2021 - 08.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions in person and on the phone about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns and purchases.
- Communicated with fellow employees to bring out specific pallets of product for customers
Cashier/Customer Service
Hobby Lobby
McKinney, TX
03.2020 - 12.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Tutor
Kumon Math & Reading Centre
McKinney, TX
01.2018 - 03.2020
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided appropriate learning materials for students.
- Worked with pre-K students one-on-one with math and reading assignments to improve skills and correct weaknesses
- Administered placement tests for pre-K to middle school students and assigned homework that is challenging and promotes learning.
- Managed a low distractions environment for students to focus and complete assignments with rewards for good behavior
Education
Bachelor of Interdisciplinary Studies - EC-6 Generalist
Texas A&M University - Commerce
Commerce, TX05.2024
Skills
- Merchandise Packaging
- Stocking and Replenishing
- Customer Service and Assistance
- Customer Complaint Resolution
- Educational Feedback
- Cooperative Attitude
- Motivating Students
- Reporting to Parents on Student's Progress
- Maintaining Clean Environment
Timeline
Cashier/Customer Service
Lowe's Home Improvment
05.2021 - 08.2021
Cashier/Customer Service
Hobby Lobby
03.2020 - 12.2020
Tutor
Kumon Math & Reading Centre
01.2018 - 03.2020
Bachelor of Interdisciplinary Studies - EC-6 Generalist
Texas A&M University - Commerce
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