Laura White
North Dighton,MA
Summary
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Knowledgeable desired position with strong background in managing branch operations and ensuring consistent customer satisfaction. Demonstrated ability to lead teams effectively and implement strategic initiatives that enhance operational efficiency. Proven expertise in problem-solving and financial management.
Overview
13
13
years of professional experience
Work History
Branch Manager
Santander
Marshfield, MA
03.2019 - Current
- Enhanced professional skills through progressive roles, transitioning from teller to banker, and securing promotion to branch manager.
- Focused on achieving operational excellence to drive organizational success.
- Led community engagement initiatives and volunteer events on a weekly basis. Cultivated relationships with new prospects and strengthened connections with existing clients.
- Guided team members in strategies to boost sales and improve customer service outcomes.
- Adhered to regulations and participated in timely trainings to maintain industry standards.
Daycare teacher
Happy Feet Learning Center
Swansea, MA
04.2016 - 01.2019
- Monitored and addressed individual needs to enhance children's emotional and physical health.
- Researched and developed curriculum tailored to specific age groups, ensuring alignment with educational standards.
- Analyzed state guidelines to establish optimal child-to-staff ratios, promoting safety and well-being in care settings.
- Facilitated timely collection of weekly dues, enhancing member engagement and commitment.
- Developed and managed volunteer initiatives to foster community involvement among staff members.
Pharmacy technician
CVS Health
Swansea, MA
08.2012 - 04.2016
- Coordinated communication between insurance companies and customers to guarantee prompt prescription delivery.
- Monitored inventory levels weekly and executed orders based on supply needs to maintain operational efficiency.
- Executed hospitality services by addressing customer needs and providing personalized assistance.
- Oversaw a team of technicians in executing photo assignments, maintaining standards of excellence and efficiency.
Education
Associate of Science - Early Childhood Care And Education
Bristol Community College
Fall River, MA06.2016
High School Diploma -
Dighton High School
Dighton, MA06.2013
Skills
- Assisted children with daily activities and routines Supported educational and recreational activities to promote development Provided a safe and nurturing environment for children
- Facilitated early childhood development through structured educational activities
- Oversaw daily care and development of children in a nurturing environment
- Assisted children with daily activities and routines Supported educators in maintaining a safe and engaging environment Helped organize educational and recreational activities for children
- Assisted in managing daily office schedules using basic scheduling tools, demonstrating strong attention to detail and organizational skills since September 2019 Conducted customer service assessments to ensure a high-quality service experience, achieving proficiency in September 2019 Participated in Indeed Assessments to enhance skills, acknowledging that these tests do not equate to professional certification or licensing
- Utilized Microsoft Office applications to assist in document creation and data organization Supported team members in preparing presentations and reports Aided in maintaining project schedules through effective use of Excel spreadsheets
- Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
Timeline
Branch Manager
Santander
03.2019 - Current
Daycare teacher
Happy Feet Learning Center
04.2016 - 01.2019
Pharmacy technician
CVS Health
08.2012 - 04.2016
Associate of Science - Early Childhood Care And Education
Bristol Community College
High School Diploma -
Dighton High School