Terra Washington
Las Vegas,NV
Summary
Secured entry-level role aimed at fostering exceptional customer service experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
F1 Arcade
Las Vegas, NV
10.2025 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest experiences and satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain menu accuracy and quality standards.
- Trained new servers on restaurant policies, procedures, and best practices for service excellence.
Server/Waitress
Chickie's and Pete's
Reno, NV
04.2023 - 08.2025
- Interact with Guests while following our service standards, take Guest orders and deliver food and beverages. This position ensures the quality of the food and that the overall Guest experience is excellent. Also responsible for bussing and cleaning their own tables as well as all billing and payment processing.
Host/Busser
Nevada Steak
Reno, NV
01.2023 - 03.2023
- Prepare dining areas before guests are seated.
- Decorate tables with candles, napkins, linens and flowers.
- Place tableware and condiments on tables.
- Serve water and welcome snacks, like breadsticks.
- Refill beverages and take orders.
- Remove dirty utensils and replenish, as needed.
Lululemon Educator
lululemon
Reno, NV
05.2022 - 02.2023
- Product Operations Educators receive and process shipments, organize product within the store (the retail floor and the back of house) as directed, and complete other inventory-related tasks to maximize profitable product sell-through.
Cashier/Sales Associate
Bed Bath & Beyond
Las Vegas, NV
10.2020 - 05.2021
- Handle customers shopping trips and returns.
- Ensure customers get the best experience.
- Help customers on the floor.
- Stocking shelves and putting go backs away.
Education
Associate of Science - Sonography
University of Nevada
Las Vegas, NVHigh School Diploma -
Sierra Vista High School
Las Vegas, NV05.2020
Skills
- Assisted customers with menu selections and order placements Supported team members in maintaining cleanliness and organization of workstations Contributed to efficient service delivery during peak hours
- Executed sanitation protocols to ensure compliance with health and safety standards
- Assisted children with daily activities and routines Supported educational and recreational activities to promote development Provided a safe and nurturing environment for children
- Demonstrated exceptional writing proficiency across various formats and styles
- Executed cash handling procedures to ensure accurate financial transactions
- Ensured compliance with food safety regulations and standards
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Developed comprehensive documents using Microsoft Word
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Executed strategic initiatives to enhance operational efficiency
- Contributed to team objectives by collaborating effectively with colleagues
- Processed customer transactions efficiently and accurately Assisted customers with inquiries and product selections Maintained a clean and organized checkout area
- Facilitated administrative operations to enhance office efficiency
- Executed safe food handling practices to ensure compliance with health regulations
- Oversaw guest services operations to enhance customer experience
- Facilitated service delivery to enhance customer experience
- Assisted in transporting food and beverages to dining areas Supported staff in maintaining cleanliness and organization of dining spaces Collaborated with team members to ensure timely service delivery
- Operated cash register efficiently to process customer transactions Assisted customers with inquiries and provided support during checkout Maintained cleanliness and organization of the cash register area
Certification
- CPR/AED
- Food Handler Certification
- Sheriffs Card
Timeline
Server
F1 Arcade
10.2025 - Current
Server/Waitress
Chickie's and Pete's
04.2023 - 08.2025
Host/Busser
Nevada Steak
01.2023 - 03.2023
Lululemon Educator
lululemon
05.2022 - 02.2023
Cashier/Sales Associate
Bed Bath & Beyond
10.2020 - 05.2021
Associate of Science - Sonography
University of Nevada
High School Diploma -
Sierra Vista High School