Laura Yuschak
Redford,Michigan
Summary
Passionate Healthcare Operations Manager with 8+ years of experience in managing in healthcare and 8000+ hours of clinical experience shadowing D.O.’s while going to school and applying for PA school.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
15
15
years of professional experience
Work History
Operations Manager
Powers Family Medicine
02.2019 - Current
- Started the office from the ground up- went from 0 patients to 4000+ in a few years. We have patients from almost all the continents and all 50 states in America
- Furnished exam rooms and provided a sterile environment for patients
- Implemented all training programs
- HR duties
- Hiring new staff and training new staff
- MA duties such as immunizations, removing staples and sutures. Rooming patients and taking blood pressure readings. Also administering COVID tests, Glucose tests, Rapid HIV tests and Rapid Flu tests
- Scheduling patients when needed
- Credentialing in all 50 states plus Medicaid and Medicare
- Successfully transferred the practice from Practice Fusion to Athena
- Coordinate all the providers schedules
- Planned all employee outings
- Verified insurances and handled billing with Athena
- Scheduled all pharmacy meetings and lunches
Office Manager
Dr. Khurrum T. Pirzada, D.O.
02.2015 - 02.2019
- Answered phones/returned voicemails
- Proficient at EPIC
- Scheduled lunches
- Handled billing/postable payments
- Normal day-to-day receptionist duties
- Roomed patients and took blood pressure
Lead Bartender
Bar Louie
09.2010 - 02.2019
- Handled nightly cash deposits
- Sold over $2000 in sales nightly
- Created the training manual and also opened up 3 new restaurants in Nashville, TN, Murfreesboro, TN and Huntsville, AL.
- Waited on customers and created cocktails
Education
Biology Major, Leadership and Psychology Minor
University of Detroit Mercy
06.2023
Leadership training for managers
Dale Carnegie
04.2023
Pre-PA major, Psychology minor
Oakland University
08.2017
Skills
- Athena
- Epic
- Updox
- Practice Fusion
- Microsoft Excel, Word and PowerPoint
- Availity
- Google Docs/Excel
- Statewide credentialing
- Billing multiple insurance companies
- Experience with Medicaid/Medicare
- Proficient in Pharmacology
- Global Referrals
- Imaging Approvals
- Receptionist duties
- Immunizations
- Operations management
Hobbies and Interests
Working with a dog rescue and have fostered 15 dogs to date, Reading, Running, Traveling, Playing with my dogs outside, Kayaking, Swimming, Learning a new language
Timeline
Operations Manager
Powers Family Medicine
02.2019 - Current
Office Manager
Dr. Khurrum T. Pirzada, D.O.
02.2015 - 02.2019
Lead Bartender
Bar Louie
09.2010 - 02.2019
Leadership training for managers
Dale Carnegie
Pre-PA major, Psychology minor
Oakland University
Biology Major, Leadership and Psychology Minor
University of Detroit Mercy
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