Laura Lee Layne
Fox Lake,IL
Summary
Well-rounded professional possessing excellent organizational and team support abilities. Skilled in scheduling meetings and appointments and organizing client needs. Punctual professional committed to satisfying client needs and meeting office demands.
Overview
5
5
years of professional experience
Work History
Office Manager
Garelli Services
Lakemoor, Illinois
02.2021 - 02.2026
- Managed daily office operations and maintained efficient workflow.
- Coordinated schedules and meetings for staff and management teams.
- Developed and implemented office policies and procedures.
- Implemented office policies to enhance productivity and communication.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget, overseeing allocation for inventory, postage, and vendor services.
- Oversaw vendor relationships and negotiated service contracts effectively.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
- Coded and entered daily invoices with in-house accounting software.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Resolved customer complaints or answered customers' questions.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Provided administrative support to management team including preparing reports and presentations.
- Ensured compliance with applicable laws regarding employment practices.
- Maintained confidential records relating to personnel matters.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Researched and prepared reports required by management or governmental agencies.
- Analyzed financial activities of department to share budgetary input with managers.
- Worked with elderly and homeless to get the proper care, and needs met through appropriate agencies.
- Handled medical issues and made sure preparation was made prior to procedures.
- Handled medical issues and made sure preparation was made prior to procedures.
Education
Bachelor of Arts - Political Science With A Concentration in Law
Louisiana State University
Baton Rouge, LA01-2027
Bachelor of Arts - Sociology
Louisiana State University
Baton Rouge, LA01-2026
Skills
- Office administration skills
- Project management
- Document management
- Vendor management
- Budget management
- Data analysis and reporting
- Report writing
- Collections management
- Contract administration
- Scheduling and meeting planning
- Performance improvement
- Senior leadership support
- Team leadership
- Clear oral and written communication
- Presentation design
- Customer engagement
- Customer service and relations
- Data retrieval systems
- Database management
- Banking operations expertise
- Microsoft Excel proficiency
- Strategic planning
- Conflict resolution
- HR compliance
- Office administration skills
- Strategic planning
- Performance improvement
- HR compliance
Affiliations
Volunteer - Northern Illinois Food Bank
Member - Fybromuscular Dysplasia Society of America
Member - Brain Aneurysm and AVM Society
Member - Fybromuscular Dysplasia Society of America
Member - Brain Aneurysm and AVM Society
Timeline
Office Manager
Garelli Services
02.2021 - 02.2026
Bachelor of Arts - Political Science With A Concentration in Law
Louisiana State University
Bachelor of Arts - Sociology
Louisiana State University