Lauran Crowell
Hohenwald,TN
Summary
Dedicated Medical Assistant with extensive experience at Grace Advanced Wellness, excelling in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through compassionate service and effective communication. Skilled in EMR management and insurance verification, ensuring seamless operations and compliance with HIPAA standards.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Grace Advanced Wellness
Hohenwald Tn
05.2021 - Current
- Obtained insurance information, verified insurance, obtained co pays, scheduled follow up appointments
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Medical Assistant /aesthetician
Modern Aesthetics
05.2019 - 05.2021
- Cultivated patient trust by utilizing effective communication skills and recommending the correct treatments for them
- Ensured patient safety and comfort during examinations and procedures effectively addressing concerns and answering phone calls
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided physician in procedures and ensured treatment rooms were set up and stocked accordingly
Education
High School Diploma -
Lewis County High School
Hohenwald Tn Aesthetician - Aesthetics
Tennessee Career Institute
Columbia, TN08.2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Electronic health records
- Compassionate
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Insurance verification
- Medical records management
- Patient care coordination
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
Timeline
Medical Assistant
Grace Advanced Wellness
05.2021 - Current
Medical Assistant /aesthetician
Modern Aesthetics
05.2019 - 05.2021
High School Diploma -
Lewis County High School
Aesthetician - Aesthetics
Tennessee Career Institute