Summary
Work History
Education
Skills
Timeline
Generic

Laureen Best

3841 Glendale Rd ,Virginia

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Twisted Fork Bistro. Proven ability to enhance customer experiences and build lasting relationships, while effectively managing multiple tasks. Expertise in team collaboration, ensuring efficient service and client satisfaction.

Work History

Server

Twisted Fork Bistro
2017 - 2019
  • Provided exceptional customer service by promptly addressing guest inquiries and needs
  • Assisted with menu knowledge to enhance dining experience for patrons
  • Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy
  • Supported team during peak hours to maintain efficient workflow and service speed
  • Adapted quickly to changing situations, ensuring smooth operations during busy shifts
  • Learned safety protocols and standards to uphold health regulations in food service
  • Engaged with customers to build rapport and encourage repeat visits
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Cosmetologist

Salon Wet
2016 - 2017
  • Provided personalized hair and skincare consultations to enhance client satisfaction.
  • Executed various hair cutting and coloring techniques to meet diverse client preferences.
  • Maintained cleanliness and organization of salon tools and workstations, ensuring a safe environment.
  • Assisted in educating clients on proper hair care products and maintenance routines.
  • Collaborated with team members to develop promotional strategies for salon services.
  • Adapted to new trends in cosmetology through continuous education and training sessions.
  • Enhanced client retention by building strong relationships through exceptional service delivery.

Education

High School Diploma - Cosmetology

Carroll County High School
Hillsville, VA
05.2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Team collaboration
  • Sales expertise
  • Service prioritization
  • Sales techniques
  • Performance improvement
  • Guest relations management

Timeline

Server

Twisted Fork Bistro
2017 - 2019

Cosmetologist

Salon Wet
2016 - 2017

High School Diploma - Cosmetology

Carroll County High School