Laurel Harness
Pleasant Grove,UT
Summary
I am an orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
9
9
years of professional experience
Work History
Administrative Assistant to the Chief
Pleasant Grove Fire Department
Pleasant Grove, UT
08.2019 - 09.2024
- Provided administrative support to three Fire Chiefs, including scheduling meetings and managing calendars.
- Managed external service providers to maintain Station 71 standards
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Coordinated with City accounts receivable department
- Maintained office and medical supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Streamlined processes for efficiency at Station 71
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed project plans for various tasks assigned by upper management in conjunction with the Firefighter's Association (Strawberry Days Events).
- Coordination and knowledge of the payroll system
- Developed engaging activities enhancing workplace positive culture
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Non-Profit Director
Pleasant Grove Biking Vikings
Pleasant Grove, UT
08.2015 - 10.2021
- Achieved non-profit status for organization from inception to finalization
- Gained valuable insights for competitive advantage through thorough research
- Led team growth initiative, increasing members twofold
- Streamlined collaboration within team and a committee of eight members
- Outlined and managed team budget requirements
- Received valuable input from team members leading to skill growth
- Facilitated seamless communication among athletic staff to boost performance
- Upheld respectful dialogue within diverse sports teams
- Cultivated good sportsmanship among athletes and coaching staff
- Addressed challenging situations with rapid response
- Ensured customer satisfaction through attentive listening
Pleasant Grove Biking Vikings
Pleasant Grove, UT
04.2016 - 10.2021
- Enhanced team reputation through dedicated problem-solving
- Established clear job functions for each role
- Efficiently negotiated vendor agreements ensuring beneficial solutions for all parties
- Executed recruitment drives annually
- Steered multiple volunteer projects through all phases
- Ensured customer satisfaction by effectively responding to queries
Education
General Studies -
University of Nebraska at Kearney
Kearney, NESkills
- Time management
- Scheduling
- Microsoft Office
- Fast learner
- Optimistic
- Get things done
- Self-motivated
- Change Agent
- Travel Coordination
- Office Administration
- Meeting planning
- Research
- Data Entry
- Prioritization
- Staff Motivation
- Executive management support
- Budget Tracking
- Meeting Arrangements
- Multitasking and prioritization
Timeline
Administrative Assistant to the Chief
Pleasant Grove Fire Department
08.2019 - 09.2024
Pleasant Grove Biking Vikings
04.2016 - 10.2021
Non-Profit Director
Pleasant Grove Biking Vikings
08.2015 - 10.2021
General Studies -
University of Nebraska at Kearney
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