Summary
Overview
Work History
Education
Skills
Timeline
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Laurel Holmes

Broken Arrow,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

11
11
years of professional experience

Work History

Drivers License Examiner II/ Compliance Officer

Service Oklahoma
Broken Arrow, OK
03.2025 - Current
  • Reviewed and analyzed applications for compliance with state regulations.
  • Conducted detailed audits of documentation to ensure accuracy and completeness.
  • Collaborated with team members to enhance operational workflows and processes.
  • Provided training and mentorship to new examiners on procedural standards.
  • Conducted interviews and hearings regarding driver's license suspensions, revocations, and modifications for work-related driving. Assisted individuals in understanding actions taken under financial responsibility laws. Reviewed accident reports and analyzed relevant information to inform decision-making.

Data Entry Manager

Ultra Products LLC
Inola, OK
01.2022 - 08.2025
  • Ensure compliance with all applicable laws, regulations, standards, and guide lines related to data entry processes
  • input data into Metrc a tracking system responsible for regulating the cultivation, preparation, packaging, and legal transporting of cannabis.
  • Assign RFID tags to track & trace and stay fully compliant

Manager

Cannabis Xchange
Tulsa, OK
10.2023 - 10.2024
  • Processed payroll for 10 employees on a bi-weekly basis, ensuring accurate and timely payment
  • Trained new hires on company policies/procedures as well as state regulations related to the sales of cannabis products
  • Oversaw budgeting and financial management ensuring the companies financial health
  • instituted employee recognition programs to boost morale and improve retention rates
  • Analyzed market trends, competitor activities, and customer feed back to identify opportunities for product development and improvement

Owner/Operator

The Print Station
Riverside, CA
01.2015 - 02.2023
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Education

High School Diploma -

Norco High School
Norco, CA

Skills

  • Small Business Operations
  • Customer Service
  • New Business Development
  • Work Planning and Prioritization
  • Purchasing and Planning
  • Attention to Detail
  • Bookkeeping
  • Tax Preparation
  • Data Inputting
  • Quickbooks
  • Account Reconciliation
  • Accounting and Bookkeeping

Timeline

Drivers License Examiner II/ Compliance Officer

Service Oklahoma
03.2025 - Current

Manager

Cannabis Xchange
10.2023 - 10.2024

Data Entry Manager

Ultra Products LLC
01.2022 - 08.2025

Owner/Operator

The Print Station
01.2015 - 02.2023

High School Diploma -

Norco High School