Greeted and seated guests, answered questions, and provided menu recommendations.
Took orders accurately and entered them into POS systems
Handled cash, credit card, and mobile payments efficiently.
Upsold specials and add-ons.
Maintained clean dining areas, including tables and service stations
Server
Wellfleet Pearl
2021 - Current
Delivered exceptional customer service and knowledge of the menu
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Helped coworkers during high volume times to ensure all guests were satisfied
Managed cash and credit card operations, processing transactions efficiently and accurately.
Lead Server
Ashmont Grill
01.2013 - 2021
Delivered friendly and fast service to ensure guest satisfaction
Strong knowledge of food, wine and cocktails
Daily use of POS software
Responsible for creating content and updating social media platform
Thorough understanding of CDC COVID-19 guidelines
Assist with managerial tasks when needed
Trained new employees on restaurant operations
Social Media, (part time)
Be Our Guest Party Rental
12.2016 - 08.2017
Daily social media posts for company
Took stock photos for inventory purposes
Assist clients with event setup
Education
Computer Software, Education, Liberal Arts
Cape Cod Community College
Barnstable, Massachusetts
05.2011
Liberal Arts, Education
Curry College
Milton, Massachusetts
10.2008
High School - undefined
Provincetown High School
Provincetown, Massachusetts
06.2007
Skills
My main goal is to ensure all guests receive excellent customer service in high volume neighborhood restaurants I also strive on building close relationships with regulars and guests alike
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