Laurel Sauceda
Waxahachie
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Chic-Fil-A
08.2023 - Current
- Managed daily operations, enhancing service quality and guest experience.
- Trained and mentored team members, fostering adherence to service standards and procedures.
- Developed staff schedules to align with peak customer demand times.
- Partnered with management to streamline processes, boosting customer satisfaction.
Administrative Assistant
Trinity Church
05.2023 - 08.2023
- Answered phone calls and emails to provide information, enhancing communication with clients.
- Coordinated mailings by sorting mail and preparing packages for shipping, ensuring timely delivery.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Preschool Teacher Assistant
Trinity Church
02.2023 - 05.2023
- Supported lead teacher in executing daily classroom activities and implementing lesson plans to enhance student engagement.
- Monitored student behavior and resolved conflicts to foster positive peer interactions.
- Organized and maintained classroom materials to create a safe and conducive learning environment.
Front of House Assistant
Chic-Fil-A
12.2020 - 02.2023
- Greeted customers warmly to foster a positive dining experience.
- Trained new front of house staff on greeting procedures, order taking, meal service, and post-guest cleanup.
- Participated in daily team briefings to align on upcoming events, promotions, and policy updates.
Education
High School Diploma -
Home School
Midlothian, TX07-2021
Skills
- Operational management
- Project management
- Customer relationship management
- Staff management
- Performance management
- Staff training
- Staff development
- Leadership
- Communication
- Team collaboration
- Problem solving
- Conflict resolution
References
Available upon request
Timeline
Assistant General Manager
Chic-Fil-A
08.2023 - Current
Administrative Assistant
Trinity Church
05.2023 - 08.2023
Preschool Teacher Assistant
Trinity Church
02.2023 - 05.2023
Front of House Assistant
Chic-Fil-A
12.2020 - 02.2023
High School Diploma -
Home School