Overview
Work History
Education
Skills
References
Timeline
Generic

Laurel Sauceda

Waxahachie

Overview

5
5
years of professional experience

Work History

Assistant General Manager

Chic-Fil-A
08.2023 - Current
  • Managed daily operations, enhancing service quality and guest experience.
  • Trained and mentored team members, fostering adherence to service standards and procedures.
  • Developed staff schedules to align with peak customer demand times.

  • Partnered with management to streamline processes, boosting customer satisfaction.

Administrative Assistant

Trinity Church
05.2023 - 08.2023
  • Answered phone calls and emails to provide information, enhancing communication with clients.
  • Coordinated mailings by sorting mail and preparing packages for shipping, ensuring timely delivery.

  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Preschool Teacher Assistant

Trinity Church
02.2023 - 05.2023
  • Supported lead teacher in executing daily classroom activities and implementing lesson plans to enhance student engagement.
  • Monitored student behavior and resolved conflicts to foster positive peer interactions.

  • Organized and maintained classroom materials to create a safe and conducive learning environment.

Front of House Assistant

Chic-Fil-A
12.2020 - 02.2023
  • Greeted customers warmly to foster a positive dining experience.
  • Trained new front of house staff on greeting procedures, order taking, meal service, and post-guest cleanup.

  • Participated in daily team briefings to align on upcoming events, promotions, and policy updates.

Education

High School Diploma -

Home School
Midlothian, TX
07-2021

Skills

  • Operational management
  • Project management
  • Customer relationship management
  • Staff management
  • Performance management
  • Staff training
  • Staff development
  • Leadership
  • Communication
  • Team collaboration
  • Problem solving
  • Conflict resolution

References

Available upon request

Timeline

Assistant General Manager

Chic-Fil-A
08.2023 - Current

Administrative Assistant

Trinity Church
05.2023 - 08.2023

Preschool Teacher Assistant

Trinity Church
02.2023 - 05.2023

Front of House Assistant

Chic-Fil-A
12.2020 - 02.2023

High School Diploma -

Home School
Laurel Sauceda