LaurelAnn Chase-Dunn
Visalia,CA
Summary
Don't do problems, Rather I solve issues. Enjoy helping the public understand what needs to be understood.
Dotting all the i and crossing the t's.
Attention to detail, dependable, trustworthy, high ethics.
Extremely motivate and enjoy a challenge with a positive attitude.
Overview
35
35
years of professional experience
Work History
Merchant Processing ISA
First Data-Crescent Processing-PayProTec-Elevate
06.2004 - Current
- Researched information in municipal archives upon request of public officials or private citizens.
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Performed routine data entry or document management.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Responded to in-person and telephone requests for information from general public, and other involved parties.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Created documents with applicant information and verified data.
- Stayed up-to-date on laws and licensing requirements to complete accurate and efficient reviews.
- Gained strong leadership skills by managing projects from start to finish.
- Organized and detail-oriented with a strong work ethic.
RV and Auto Sales
Rancho Grande-Dan Gamel-RV World
01.1988 - 01.2004
- Always top Sales Representative.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Accompanied customers and demonstrated performance features on test drives.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
- Top seller.
Education
High School Diploma -
Tulare Union High
Tulare, CASkills
- Records Management Software
- Application Processing
- Event and Activity Planning
- Data Entry
- Bookkeeping Software
- Microsoft Office
- Marketing Strategies
- Information Processing
- Prepare Correspondence
- Client Inquiry Management
- Application Reviews
- Risk Assessment
- Research
- Materials Organization
- Document Typing and Formatting
- Basic Bookkeeping
- Serve Customer Needs
Timeline
Merchant Processing ISA
First Data-Crescent Processing-PayProTec-Elevate
06.2004 - Current
RV and Auto Sales
Rancho Grande-Dan Gamel-RV World
01.1988 - 01.2004
High School Diploma -
Tulare Union High
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