Laurell Agnello
Forked River,NJ
Summary
Results-driven individual with a proven track record in streamlining front desk operations and enhancing service flow in fast-paced environments. Skilled in communication, problem-solving, and organization, ready to contribute to team success and improve operational performance.
Overview
4
4
years of professional experience
Work History
Waitress
Sand Castle Diner
Beachwood, New Jersey
05.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Collaborated with team members to enhance service flow during busy periods.
- Trained new staff on restaurant protocols and adherence to service standards.
- Maintained precision in processing payments, managing change, and printing receipts.
- Addressed customer concerns promptly to ensure satisfaction and loyalty.
Receptionist Administrator
Clearwater Medical
Tampa, Florida
09.2024 - 05.2025
- Streamlined front desk operations and greeted visitors warmly.
- Scheduled appointments and maintained office calendar with precision.
- Handled incoming calls and directed them to appropriate staff members.
- Supported HR by managing onboarding paperwork for new employees.
- Organized daily office functions including filing, supply orders, and meeting setup.
- Collaborated with supervisors to align group efforts toward common goals.
Education
Bachelor of Arts - Psychology, GPA- 2.83
University of South Florida
Tampa, FL08-2025
Skills
- Communication skills
- Strong multitasking
- Handling complaints
- Hospitality and accommodation
- Customer service
- Appointment scheduling
- Guest relations management
Affiliations
- Chi Omega Soroity
Participated in Panhellenic Conference, as a member of the Chi Omega Fraternity where I was involved in community service and Philanthropic related events.
Refrences
- Jesse Sipe, Sipe Adjustment Group 732-904-1866
- Dr Liza Tilka, Clearwater Medical 813-302-7246
- John Agrapedis, Sandcastle Diner 732-277-1955
Timeline
Receptionist Administrator
Clearwater Medical
09.2024 - 05.2025
Waitress
Sand Castle Diner
05.2021 - Current
Bachelor of Arts - Psychology, GPA- 2.83
University of South Florida
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