Lauren Albrecht
La Crosse
Summary
I strive to be a hard-working and compassionate person with experience in both hospitality and healthcare. I work to ensure a positive and welcoming environment for guests and patients by attending to their needs, while also communicating effectively with guests and coworkers. Throughout my experience, I have built a strong work ethic, multitasking skills, and exceptional customer service skills.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Server/Hostess/Food Runner/Busser
Buck and Honeys
Mount Horeb
08.2023 - Current
- Provided exceptional customer service to ensure guest satisfaction in a fast-paced dining environment.
- Worked to create a welcoming environment for all guests and catered to all of their needs.
- Demonstrated multitasking skills during busy hours and assisted in multiple front-of-house roles, while observing where help was needed.
- Maintained cleanliness and organization of the dining area throughout shifts.
- Worked with colleagues during peak hours to assist in creating a collaborative work environment.
Certified Nursing Assistant
Gundersen Health System
La Crosse
10.2025 - 12.2025
- Assisted patients with daily living activities, such as bathing, grooming, dressing, and feeding, while ensuring comfort and dignity.
- Answered call lights, monitored vital signs, and assisted nursing staff in delegated tasks to provide the best care for patients, and create a collaborative work environment.
- Documented patient care accurately in electronic health records to support accurate continuity of care.
- Provided emotional support to patients and families to enhance their patient experience.
- Escorted patients throughout the facility during transfers or appointments outside of their rooms, and ensured that safe lifting and transportation techniques were being used.
Server/Hostess
Skål Public House
Mount Horeb
09.2021 - 06.2023
- Worked to provide excellent customer service to ensure a positive dining experience for guests.
- Created a welcoming environment for all guests and catered to any of their needs.
- Worked in multiple front-of-house roles under the title of hostess. Tasks included seating guests promptly, maintaining a clean environment by bussing tables, and delivering food to guests.
- Worked together with colleagues during peak hours to assist in creating a collaborative work environment.
- Maintained cleanliness and organization of the dining area throughout shifts.
Education
High School Diploma -
Mount Horeb High School
Mount HorebSome College (No Degree) - Elementary Education
University of Wisconsin, La Crosse
La Crosse, WISkills
- Customer service
- Time management
- Effective communication
- Attention to detail
- Strong work ethic
- Positive and professional
- Team collaboration
- Multitasking and organization
Certification
Certified Nursing Assistant
Timeline
Certified Nursing Assistant
Gundersen Health System
10.2025 - 12.2025
Server/Hostess/Food Runner/Busser
Buck and Honeys
08.2023 - Current
Server/Hostess
Skål Public House
09.2021 - 06.2023
High School Diploma -
Mount Horeb High School
Some College (No Degree) - Elementary Education
University of Wisconsin, La Crosse