Lauren Alvarez
Irving,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
4
4
years of professional experience
Work History
Department Supervisor
Bohm Technologies
Flower Mound, TX
04.2020 - Current
- Analyzed data to identify areas of improvement within the department.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Monitored department operations to ensure productivity standards were met.
- Trained and mentored new associates on department policies and procedures.
- Resolved customer complaints in a timely manner.
- Responded to customer emails and phone calls promptly, courteously, and professionally.
Consultant
Men's Wearhouse
Irving, TX
11.2019 - 03.2021
- Developed and implemented customized strategies to meet client needs.
- Created comprehensive reports on project progress and results for clients.
- Collaborated with production teams to ensure that garment construction met design specifications.
- Analyzed customer feedback data to inform future design choices.
- Maintained accurate and up-to-date records of customers, vendors, and staff.
Education
High School Diploma -
Jack E Singley Academy
Irving, TX06-2019
Skills
- Database Management
- Task coordination
- Customer Service
- Bilingual in English and Spanish
- Computer competency
- Organization and Time Management
- Hospitality and service knowledge
- Reception Management
Languages
Spanish
Native/ Bilingual
Timeline
Department Supervisor
Bohm Technologies
04.2020 - Current
Consultant
Men's Wearhouse
11.2019 - 03.2021
High School Diploma -
Jack E Singley Academy
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