Lauren Anthony
Simpsonville,SC
Summary
Detail-oriented Warranty Administrator with proven success in warranty claims processing. Strong documentation skills and effective communication ensure compliance and timely submissions.
Overview
22
22
years of professional experience
Work History
Warranty Administrator
Kia Motors America and Hyundai Motors
07.2004 - Current
- Process warranty claims efficiently, ensuring compliance with company policies and industry regulations.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Processed claim paperwork and followed up on missing information to complete processing.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
- Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
Education
SUNY, Farmingdale
Farmingdale, NYSkills
- Warranty claims processing
- Attention to detail
- Documentation skills
- Time management
- Multitasking
- Effective communication
Timeline
Warranty Administrator
Kia Motors America and Hyundai Motors
07.2004 - Current
SUNY, Farmingdale