Lauren Arborio
Malibu,CA
Summary
Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner
Connections in Recovery
Malibu , CA
04.2011 - Current
- Implemented crisis intervention strategies as needed to address emergent client issues.
- Educated clients and their families about their rights and available community resources.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Developed long-term relationships with clients by providing emotional support throughout their recovery process.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Assisted clients in setting realistic goals and developing action plans.
- Created discharge plans that outlined post-treatment steps for successful reintegration into society following completion of treatment program and services.
Psychaitrist Assistant
Dr Shala Modir
Los Angeles , CA
02.2009 - 10.2011
- Processed patient referrals to specialists, coordinating appointments and information transfer.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Provided administrative support to physicians, nurses, and other healthcare professionals as needed.
- Facilitated emergency appointment requests, prioritizing patient care needs.
- Ensured compliance with HIPAA regulations when handling sensitive information.
- Managed appointment cancellations and rescheduling, minimizing gaps in physicians' schedules.
- Answered office phones and emails.
- Scheduled new and existing patients as walk-ins or by phone.
- Greeted patients upon arrival and verified patient information.
Education
Bachelor of Arts - Political Science
New York University
New York, NY05-1992
Skills
- Marketing tactics
- Relationship building
- Sales oversight
- Marketing
- Crisis management
- Client service
- Hiring and staffing
- Small business operations
- Business development
- Business marketing
- Operations management
- Customer relations
- Team oversight
- Profit and loss analysis
- Consulting
- Sales leadership
- Program creation and implementation
Certification
- CADAC II - Certified Alcohol and Drug Counselor - California
Affiliations
- Surfing
- Snowboarding
- Yoga
- Boxing
- well traveled
Languages
French
Limited
References
References available upon request.
Timeline
Owner
Connections in Recovery
04.2011 - Current
Psychaitrist Assistant
Dr Shala Modir
02.2009 - 10.2011
Bachelor of Arts - Political Science
New York University
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