LAUREN D. BATES
Lubbock
Summary
Resourceful professional with extensive experience in hospitality, retail, and office support. Skilled in food preparation, customer relations, cash handling, and administrative tasks. Demonstrates quick learning ability, effective multitasking under pressure, and a strong commitment to team objectives and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Resthaven Funeral Home & Memorial Park
Lubbock
07.2025 - Current
- Welcomed and assisted guests with empathy, maintaining a calm and organized reception area.
- Prepared service spaces by ensuring seating, signage, and displays were neatly arranged.
- Provided administrative support, including answering phones, managing schedules, and filing records.
Research Assistant
LCU Integrated Business Technology Department
Lubbock
08.2023 - 05.2025
- Helped prepare and arrange presentation materials for events and departmental displays.
- Organized and maintained design files, equipment, and supplies for the Integrated Business Technologies department.
- Assisted faculty in setting up visual components for events, ensuring a cohesive and professional appearance.
Multimedia Graphic Designer
LCU Global Campus
Lubbock
01.2025 - 03.2025
- Created multimedia designs for promotional campaigns, including posters, banners, and social media graphics.
- Aligned creative content with branding and campaign goals.
- Utilized Adobe Creative Suite to produce high-quality print and digital materials.
UI/UX Design Intern
North Texas Church of Christ
Northlake
09.2024 - 02.2025
- Conducted user research to inform website structure, accessibility, and navigation improvements.
- Created information architecture and layout plans to enhance clarity and engagement.
- Worked closely with stakeholders to implement feedback into design iterations.
UI/UX Design Intern
Mary's Rose Garden Tea Room
Highland Village
05.2024 - 10.2024
- Designed wireframes, prototypes, and layouts in Figma and Adobe XD based on usability considerations and feedback.
- Applied user-centered design principles to improve navigation, accessibility, and responsiveness.
- Presented design improvements to the owner for approval and implementation.
Seasonal - Waitress
Mary's Rose Garden Tea Room
Highland Village
05.2022 - 08.2024
- Greeted guests and managed seating arrangements to enhance table flow efficiency.
- Assisted in meal preparation and service while adhering to food safety standards.
- Cleared and reset tables promptly to maintain uninterrupted dining operations.
- Processed guest payments accurately, handling both cash and card transactions.
- Maintained cleanliness of dining area through sweeping, mopping, and sanitizing.
- Supported kitchen staff with food preparation, plating, and accommodating special dietary needs.
- Balanced multiple tasks in a fast-paced environment to ensure exceptional guest experiences.
Retail Associate
HVTX Painted Tree Boutiques
Highland Village
05.2021 - 08.2023
- Provided personalized customer service in multi-vendor retail environment.
- Assisted vendors with merchandising by creating visually appealing displays.
- Handled transactions and restocked merchandise to ensure optimal inventory levels.
- Maintained store cleanliness to enhance customer shopping experience.
- Supported lifting and movement of inventory for seasonal transitions.
Education
Bachelor of Science - Information Systems & Technology
Lubbock Christian University
Lubbock, TX05.2025
Skills
- Research & analysis, Data gathering, and Report creation
- User experience design, Wireframing & prototyping, and Accessibility standards
- Microsoft Office Suite, Adobe Creative Suite (Photoshop, Illustrator, Canva), and Figma
- Retail operations & visual merchandising, Inventory control, and Equipment management
- Safety & quality standards, Documentation accuracy, and Attention to detail
- Adaptability, Quick learning ability, and Strong communication & teamwork
Certification
- Microsoft Office Specialist: Excel Associate (Office 2019)
Affiliations
- Grace Animal Rehabilitation Center - Content Creator: develop and share impactful social media content for the rehab center, helping to raise awareness, drive traffic, and connect more animals with the care they deserve.
Timeline
Receptionist
Resthaven Funeral Home & Memorial Park
07.2025 - Current
Multimedia Graphic Designer
LCU Global Campus
01.2025 - 03.2025
UI/UX Design Intern
North Texas Church of Christ
09.2024 - 02.2025
UI/UX Design Intern
Mary's Rose Garden Tea Room
05.2024 - 10.2024
Research Assistant
LCU Integrated Business Technology Department
08.2023 - 05.2025
Seasonal - Waitress
Mary's Rose Garden Tea Room
05.2022 - 08.2024
Retail Associate
HVTX Painted Tree Boutiques
05.2021 - 08.2023
Bachelor of Science - Information Systems & Technology
Lubbock Christian University