Lauren Bauer
Huntingtown,Maryland
Summary
Pre-PA student targeting Medical Assistant role to gain essential patient care experience before PA school applications. Demonstrated ability in collaborative teamwork and adaptability in fast-paced settings. Strong skills in research, time management, and critical thinking, focused on achieving measurable results. Five years of customer service experience enhances reliability and proactive task execution.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
O'Gannigans Irish Pub
05.2024 - 01.2025
- Managed multiple tables simultaneously while maintaining high service quality.
- Served food and beverages promptly, prioritizing customer needs.
- Utilized POS system for order placement, bill management, and complimentary items.
- Cultivated strong relationships with regular customers to enhance loyalty.
- Maintained a clean, welcoming dining environment for guest comfort.
- Effectively managed high-stress situations, resolving conflicts with professionalism.
Jet Ski Tour Guide
DMV Jet Skis
05.2023 - 09.2023
- Cultivated personal relationships with guests to enhance overall experiences.
- Tailored presentations for diverse groups, accommodating various ages and cultural backgrounds.
- Collaborated with team members to develop strategies that elevated tour quality.
- Ensured punctual departures and arrivals by adhering to schedules while accommodating special requests.
- Exhibited respect and friendliness in all guest interactions.
- Trained new hires, ensuring comprehensive knowledge of assigned tours prior to independent leadership.
Cashier/Ice Cream Server
Mrs.Moo's Corner
06.2020 - 08.2022
- Greeted customers upon entry and addressed needs promptly.
- Assisted customers in identifying preferences for ice cream flavors and toppings.
- Operated cash register with high accuracy for cash, check, and credit card transactions.
- Restocked and organized merchandise in front lanes to enhance product visibility.
- Maintained balanced cash drawer, ensuring accurate end-of-shift accounting.
- Demonstrated time management by efficiently handling multiple tasks during peak hours.
- Scooped ice cream into cones and dishes while adhering to portion control standards.
- Worked flexible schedule, taking on extra shifts to support business operations.
Education
Bachelor of Science - Kinesiology
University of Maryland, College Park
College Park, MD05-2025
Huntingtown High School
Huntingtown, MD05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Cleanliness standards
- Team collaboration
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
Certification
- NHA CCMA License - Expected by May 2025
Timeline
Server
O'Gannigans Irish Pub
05.2024 - 01.2025
Jet Ski Tour Guide
DMV Jet Skis
05.2023 - 09.2023
Cashier/Ice Cream Server
Mrs.Moo's Corner
06.2020 - 08.2022
Bachelor of Science - Kinesiology
University of Maryland, College Park
Huntingtown High School
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