Lauren Bebawy
Oxnard
Summary
Dynamic Assistant Branch Manager with over 12 years of comprehensive banking experience, specializing in driving sales, optimizing operations, and elevating customer satisfaction. Proven track record of leading teams to exceed growth objectives while maintaining strict regulatory compliance and operational integrity. Expertise in implementing needs-based sales strategies and mentoring staff to provide exceptional client service and foster robust community relationships. Committed to enhancing branch performance through innovative solutions and a customer-centric approach.
Overview
12
12
years of professional experience
Work History
Assistant Manager / Client Relationship Consultant
U.S. Bank
Montecito, CA
01.2018 - Current
- Led branch operations, sales, and client relationship initiatives, exceeding revenue and performance goals by implementing targeted strategies.
- Mentor and coach a team of bankers and tellers to deliver client-centric solutions, resulting in 100% customer satisfaction on a consistent quarterly basis.
- Led branch escalation efforts, resolving complex client issues and maintaining institutional reputation through effective problem-solving.
- Recognized by executive leadership for exceptional client service and significant contributions to business banking and operational excellence.
- Implemented risk management, compliance, and operational control processes, achieving 100% audit compliance and strengthening branch integrity.
Customer Service & Sales Representative
Wells Fargo
Malibu, USA
01.2014 - 01.2018
- Exceeded branch sales targets through proactive client outreach, cross-selling, and needs-based financial consultations.
- Delivered exceptional customer service, facilitating rapid advancement from teller to Customer Service Representative in under 8 months.
- Ensured accuracy and compliance in cash handling, achieving near-perfect audit performance in high-volume environment.
Skills
- Branch Operations & Compliance
- Sales Leadership & Goal Achievement
- Staff Training
- Coaching
- Mentorship
- Customer Experience Optimization
- Cross-Selling
- Business Development
- Risk Management
- Audit Readiness
- Policy Implementation
- Process Improvement
Timeline
Assistant Manager / Client Relationship Consultant
U.S. Bank
01.2018 - Current
Customer Service & Sales Representative
Wells Fargo
01.2014 - 01.2018
Certifications And Awards
- Notary Public, State of California
- 4+ Quarterly Awards - U.S. Bank (Sales, Client Experience, Compliance)
- CEO Recognition from Andy Cecere - Exceptional client service and branch performance