Lauren Bebawy

Oxnard,USA

Summary

Dedicated Assistant Branch Manager with over 12 years of banking experience in driving sales, optimizing operations, and enhancing customer experience. Leads teams to surpass growth objectives while ensuring regulatory compliance and operational integrity. Implements needs-based sales strategies and coaches staff to deliver outstanding client service and foster strong community connections.

Overview

years of professional experience

Work History

Assistant Manager / Client Relationship Consultant

U.S. Bank

Santa Barbara, USA

01.2018 - Current

Led branch operations, sales, and client relationship initiatives, exceeding revenue and performance goals by implementing targeted strategies.
Mentor and coach a team of bankers and tellers to deliver client-centric solutions, resulting in 100% customer satisfaction on a consistent quarterly basis.
Led branch escalation efforts, resolving complex client issues and maintaining institutional reputation through effective problem-solving.
Recognized by executive leadership for exceptional client service and significant contributions to business banking and operational excellence.
Implemented risk management, compliance, and operational control processes, achieving 100% audit compliance and strengthening branch integrity.

Customer Service & Sales Representative

Wells Fargo

Malibu, USA

01.2014 - 01.2018

Exceeded branch sales targets through proactive client outreach, cross-selling, and needs-based financial consultations.
Promoted for consistently providing exceptional customer service, advancing from teller to CSSR within 8 months.
Ensured accuracy and compliance in cash handling, achieving near-perfect audit performance in high-volume environment.

Skills

Branch Operations & Compliance
Sales Leadership & Goal Achievement
Staff Training
Coaching
Mentorship
Customer Experience Optimization

Cross-Selling
Business Development
Risk Management
Audit Readiness
Policy Implementation
Process Improvement

Certifications And Awards

Notary Public, State of California
5+ Quarterly Awards - Sales, Client Experience, Compliance
CEO Recognition - Exceptional client service and branch performance