Lauren Blevins
Sand Springs,OK
Summary
Dynamic Sales Associate with proven success at Hotworx 24, excelling in customer service and CRM software management. Recognized for consistently exceeding sales goals and enhancing member satisfaction through effective communication and problem-solving. A dependable team player committed to fostering a welcoming environment and driving membership growth.
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in the front desk role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Hotworx 24, Infrared Fitness Studio
08.2024 - Current
- Conducted studio tours and educated prospective members on HOTWORX infrared training, recovery benefits, and membership options
- Converted leads into memberships through in-person interactions, phone calls, and text follow ups
- Managed member accounts, scheduling, and communication using CRM and computer-based systems
- Handled billing questions, contracts, and account updates with accuracy and professionalism
- Maintained a clean, welcoming studio environment and ensured saunas were prepared and operational
- Supported new member onboarding and app navigation to improve confidence and retention
- Opened and closed the studio while following SOPs and safety standards
- Transitioned from minimal computer experience to confidently managing CRM systems, scheduling software, and digital communication
- Consistently met and exceeded personal sales and conversion goals over time
- Improved tour to membership conversion through strong communication and follow up
- Earned trust from management to handle member concerns independently
- Recognized for dependability, fast learning, and strong work ethic
- Contributed to a positive studio culture and high member satisfaction
Education
High School Diploma -
Charles Page Highschool
Sand Springs, OKSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Flexible schedule
- Client service
- Store opening and closing
- POS system operation
- Sales strategies
- Cleaning techniques
- Sales training
- Order processing
- Display setup
- Cold calling
- CRM software proficiency
- Self-checkout assistance
- Client account management
- Money transfer systems
- Friendly and outgoing
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
08.2024 - Current
High School Diploma -
Charles Page Highschool