Results-driven professional with extensive experience in store management and merchandising. Skilled in multitasking and organization, enhancing customer engagement, and fostering a positive work environment. Committed to driving team performance and achieving sales targets.
Work History
Store Manager
9 Months
Aeropostale | 11.2025 - Current
Trained new staff in customer service protocols and operational processes for improved team performance.
Oversaw daily store operations, ensuring compliance with company policies and procedures.
Conducted regular visual merchandising audits, ensuring adherence to brand standards and promotional displays.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Store Manager
2 Years 7 Months
Aeropostale | 04.2023 - 11.2025
Implemented visual merchandising strategies that improved store presentation and customer engagement.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions
Assistant Store Manager
10 Months
Urban Outfitters, Inc. | 06.2022 - 04.2023
Coordinated daily operational tasks, ensuring seamless store functioning and adherence to company policies.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Visual Merchandising Manager
8 Months
Aerie By American Eagle | 10.2021 - 06.2022
Led projects to refresh store layouts, enhancing the overall shopping experience.
Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.
Increased sales revenue by strategically placing high-demand products in visually prominent areas.