Highly motivated individual with a strong background in sales and customer service. Recognized for boosting customer satisfaction and consistently exceeding sales goals; ready to leverage expertise for impactful results.
Work History
Inside Sales Consultant Sm Lg Container
1 Year 4 Months
Republic Services | 04.2025 - Current
Strong performance. Consistently above goal in productivity, close rate and quote-to-call
Highly competitive in sales metrics
No attendance or corrective concerns; Zero points/occurrences
Customer Service Representative
2 Years 1 Month
Dumpsters.com/Budget Dumpster | 03.2023 - 04.2025
Resolved customer inquiries and resolved issues to enhance satisfaction through effective communication
Managed customer support through effective communication and professionalism.
Assistant Front End Manager
5 Months
Food Lion | 10.2022 - 03.2023
Managed front-end operations, increasing customer satisfaction and improving team efficiency.
Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, and generating daily sales reports for upper management review.
Customer Service Representative
3 Years 2 Months
Sheetz | 03.2019 - 05.2022
Worked seamlessly with team members to maintain a clean, organized store environment.
Exhibited high energy and professionalism when dealing with clients and staff.
Store Manager
2 Years 1 Month
Verizon Wireless/Jastech Inc. | 11.2016 - 12.2018
Led team in achieving sales targets through effective training and performance management.
Trained and guided team members to maintain high productivity and performance metrics.
Sales Representative
1 Year
Verizon Wireless/Jastech Inc. | 10.2025 - 10.2026
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Lead Inside Sales Representative
5 Years 1 Month
Verizon Fios/20/20 Companies | 09.2010 - 10.2015
Led inside sales team to enhance customer engagement and drive revenue growth.
Exceeded quarterly sales targets by effectively managing a high volume of inbound leads.
Education
Bachelor of Science - Business Administration
California University of Pennsylvania | California, PA