Lauren Boyd
Denison,TX
Summary
I am a Hardworking and reliable individual with extensive experience in customer service, retail, and patient care. Seeking a new opportunity where I can leverage my problem-solving, multitasking, and organizational skills to contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Nanny
Private Family
Denison, TX, USA
01.2024 - Current
- Provide care for children, including feeding, dressing, and ensuring safety and well-being
- Assist with household chores such as washing dishes and maintaining a clean environment
- Build a trusted relationship with children and parents through consistent care and communication
Cleaner
AandE Cleaning
Denison, TX, USA
07.2019 - Current
- Performed cleaning services for various clients including banks, car dealerships, and factory offices
- Specialized in customer service, ensuring a high standard of cleanliness and client satisfaction
- Demonstrated strong ability to remain calm and professional in difficult situations
Optician
Clay Rhynes Eye Clinic
Durant, OK, USA
08.2022 - 01.2024
- Curated personalized frame selections to enhance customers' eyewear experience
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Facilitated contact lens training sessions, ensuring clients understood proper usage and care
- Assisted front desk staff with patient scheduling, insurance verification, and patient inquiries
Store Associate
Lowe’s
Denison, TX, USA
12.2021 - 08.2022
- Assisted customers with product selections, measurements, and installations
- Managed customer communications via calls and emails, keeping them informed on order statuses
- Worked in a fast-paced environment, maintaining efficiency and accuracy while managing multiple tasks
Education
High School Diploma -
Penn Foster Education
Skills
- Excellent customer service and communication skills
- Strong multitasking and organizational abilities
- Optician expertise (frame selection, contact lens training)
- Sales experience and product recommendations
- Patient care and care planning
- Proficient in computer software and systems
- Problem-solving and conflict resolution
Timeline
Nanny
Private Family
01.2024 - Current
Optician
Clay Rhynes Eye Clinic
08.2022 - 01.2024
Store Associate
Lowe’s
12.2021 - 08.2022
Cleaner
AandE Cleaning
07.2019 - Current
High School Diploma -
Penn Foster Education