Lauren Bradshaw
Union,KY
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Front Desk
Planet Fitness
05.2023 - 02.2024
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Assisted guests with special requests, ensuring a comfortable experience and positive feedback.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Handled customer inquiries and suggestions courteously and professionally.
- Helped with the cleaning responsibilities of the gym
Nanny
Care.com Inc
05.2023 - 08.2023
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Administered basic first-aid and medication in emergency situations.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School - Lexington
Lexington, KY08.2024
High School Diploma -
Larry A. Ryle High School
Union, KY05.2022
Skills
- Team player mentality
- Reliability and punctuality
- Time Management
- Customer Service
Timeline
Front Desk
Planet Fitness
05.2023 - 02.2024
Nanny
Care.com Inc
05.2023 - 08.2023
Cosmetology License - Cosmetology
Paul Mitchell The School - Lexington
High School Diploma -
Larry A. Ryle High School