Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
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Lauren Brueckner

Titusville

Summary

Experienced automotive professional with a background in sales, customer service, and military service. Strong communication and organizational skills, with the ability to work in fast-paced environments. Skilled in building customer relationships, managing sales processes, and ensuring smooth operations. Reliable, detail-oriented, and committed to delivering excellent service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Advisor

Space Coast Honda
Cocoa
08.2023 - Current
  • Greeting customers.
  • Scheduling appointments.
  • Estimating costs.
  • Verifying insurance.
  • Conducting inspections.
  • Test-driving cars.
  • Assessing the customer's needs.
  • Explaining repair options.
  • Providing estimates for services.
  • Managing work orders.
  • Ensuring customer satisfaction.

Service Advisor

Classic Honda
Orlando
05.2023 - 08.2023
  • Greeting customers
  • Scheduling appointments
  • Estimating costs.
  • Verifying insurance.
  • Conducting inspections.
  • Test-driving vehicles.
  • Assessing the customer's needs.
  • Explaining repair options.
  • Providing estimates for services.
  • Managing work orders.
  • Ensuring customer satisfaction.

Security Officer

Kennedy Space Center Visitor Complex
Merritt Island
10.2022 - 05.2023
  • Ensured that prohibited items were not brought onto the property.
  • Patrolled property.
  • Enforced security regulations.
  • Documented reports of suspicious activity.
  • Documented injury and illness reports.
  • Performed daily checks of gates, doors, and unauthorized areas.

Service Advisor

Morehead Honda
Newburgh
05.2021 - 11.2021
  • Greeting customers
  • Scheduling appointments
  • Estimating costs
  • Verifying insurance
  • Conducting inspections
  • Test-driving cars.
  • Assessing the customer's needs
  • Explaining repair options.
  • Providing estimates for services.
  • Managing work orders.
  • Ensuring customer satisfaction

Small Engine Mechanic/Parts Associate

Dombrowskis Lawn and Garden Center
Florida
09.2020 - 04.2021
  • Inspect, service, and repair small engine equipment such as lawnmowers, weed eaters, snow blowers, generators, and leaf blowers.
  • Managed inventory.
  • Ordering parts for repairs.
  • Submitted warranty claims.

Surface Maintenance Mechanic

Department Of Defense
Cortlandt Manor
05.2017 - 09.2019
  • Performed diagnosis, routine repairs, and maintenance on heavy-duty mobile equipment, combat vehicles, tactical vehicles, and automotive vehicles.
  • Contributed to the maintenance of turbine engines, transmissions, driveline systems, and hydraulic controls.
  • Made routine repairs by removing, adjusting, or replacing defective or worn parts, and components.
  • Performed work in accordance with technical manuals, lubrication orders, maintenance bulletins, regulations, or management policies.

Education

Technical School in Wheeled Vehicle Mechanics -

91 Bravo School
Fort Lee, VA
12.2016

High School Diploma -

Chester Academy-Middle/High School
Chester, NY
06.2016

Skills

  • Automotive industry experience
  • Customer service expertise
  • Military background and discipline
  • Excellent organizational abilities
  • Proven sales experience
  • Strong communication skills

Certification

  • Driver's License
  • Security License, 12/01/22 to 12/01/27

Military Service

Unites States Army, Specialist, October 2015 - October 2021 

Timeline

Service Advisor

Space Coast Honda
08.2023 - Current

Service Advisor

Classic Honda
05.2023 - 08.2023

Security Officer

Kennedy Space Center Visitor Complex
10.2022 - 05.2023

Service Advisor

Morehead Honda
05.2021 - 11.2021

Small Engine Mechanic/Parts Associate

Dombrowskis Lawn and Garden Center
09.2020 - 04.2021

Surface Maintenance Mechanic

Department Of Defense
05.2017 - 09.2019

Technical School in Wheeled Vehicle Mechanics -

91 Bravo School

High School Diploma -

Chester Academy-Middle/High School
Lauren Brueckner