Lauren Brueckner
Titusville
Summary
Experienced automotive professional with a background in sales, customer service, and military service. Strong communication and organizational skills, with the ability to work in fast-paced environments. Skilled in building customer relationships, managing sales processes, and ensuring smooth operations. Reliable, detail-oriented, and committed to delivering excellent service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Advisor
Space Coast Honda
Cocoa
08.2023 - Current
- Greeting customers.
- Scheduling appointments.
- Estimating costs.
- Verifying insurance.
- Conducting inspections.
- Test-driving cars.
- Assessing the customer's needs.
- Explaining repair options.
- Providing estimates for services.
- Managing work orders.
- Ensuring customer satisfaction.
Service Advisor
Classic Honda
Orlando
05.2023 - 08.2023
- Greeting customers
- Scheduling appointments
- Estimating costs.
- Verifying insurance.
- Conducting inspections.
- Test-driving vehicles.
- Assessing the customer's needs.
- Explaining repair options.
- Providing estimates for services.
- Managing work orders.
- Ensuring customer satisfaction.
Security Officer
Kennedy Space Center Visitor Complex
Merritt Island
10.2022 - 05.2023
- Ensured that prohibited items were not brought onto the property.
- Patrolled property.
- Enforced security regulations.
- Documented reports of suspicious activity.
- Documented injury and illness reports.
- Performed daily checks of gates, doors, and unauthorized areas.
Service Advisor
Morehead Honda
Newburgh
05.2021 - 11.2021
- Greeting customers
- Scheduling appointments
- Estimating costs
- Verifying insurance
- Conducting inspections
- Test-driving cars.
- Assessing the customer's needs
- Explaining repair options.
- Providing estimates for services.
- Managing work orders.
- Ensuring customer satisfaction
Small Engine Mechanic/Parts Associate
Dombrowskis Lawn and Garden Center
Florida
09.2020 - 04.2021
- Inspect, service, and repair small engine equipment such as lawnmowers, weed eaters, snow blowers, generators, and leaf blowers.
- Managed inventory.
- Ordering parts for repairs.
- Submitted warranty claims.
Surface Maintenance Mechanic
Department Of Defense
Cortlandt Manor
05.2017 - 09.2019
- Performed diagnosis, routine repairs, and maintenance on heavy-duty mobile equipment, combat vehicles, tactical vehicles, and automotive vehicles.
- Contributed to the maintenance of turbine engines, transmissions, driveline systems, and hydraulic controls.
- Made routine repairs by removing, adjusting, or replacing defective or worn parts, and components.
- Performed work in accordance with technical manuals, lubrication orders, maintenance bulletins, regulations, or management policies.
Education
Technical School in Wheeled Vehicle Mechanics -
91 Bravo School
Fort Lee, VA12.2016
High School Diploma -
Chester Academy-Middle/High School
Chester, NY06.2016
Skills
- Automotive industry experience
- Customer service expertise
- Military background and discipline
- Excellent organizational abilities
- Proven sales experience
- Strong communication skills
Certification
- Driver's License
- Security License, 12/01/22 to 12/01/27
Military Service
Unites States Army, Specialist, October 2015 - October 2021
Timeline
Service Advisor
Space Coast Honda
08.2023 - Current
Service Advisor
Classic Honda
05.2023 - 08.2023
Security Officer
Kennedy Space Center Visitor Complex
10.2022 - 05.2023
Service Advisor
Morehead Honda
05.2021 - 11.2021
Small Engine Mechanic/Parts Associate
Dombrowskis Lawn and Garden Center
09.2020 - 04.2021
Surface Maintenance Mechanic
Department Of Defense
05.2017 - 09.2019
Technical School in Wheeled Vehicle Mechanics -
91 Bravo School
High School Diploma -
Chester Academy-Middle/High School
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