Lauren Buchanan
Alpharetta,Georgia
Summary
Motivated and dependable server with engaging personality and flexible approach. Upbeat, friendly, anticipating customer needs to facilitate enjoyable dining experiences. Adaptable professional with experience in team collaboration and resolving issues with customers, waitstaff and management. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced in fast-paced restaurant environment with proven track record of supporting efficient service and maintaining high standards of cleanliness. Demonstrates strong organizational and multitasking skills, essential for contributing to various roles in new fields. Seeking to leverage these transferable skills to grow and excel in new challenging environment.
Overview
4
4
years of professional experience
Work History
Server/Assistant Bartender
Summits Wayside Tavern
Snellville, GA
09.2023 - Current
- Assisted in maintaining cleanliness and organization of dining
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Responded promptly to customer inquiries and concerns, fostering a welcoming atmosphere.
Server
Moonies Texas Barbecue
Flowery Branch, GA
05.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders (cashier), manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Checked guests' identification before serving alcoholic beverages.
Education
Georgia College And State University
Milledgeville, GABachelor of Arts - Business With A Focus in Finance
Georgia Gwinnett College
Lawrenceville, GA12-2027
Skills
- Hospitality Service Expertise
- Dining Room Monitoring
- Performance Improvement
- Cool Under Pressure
- Warm and Friendly
- Order Accuracy
- Age Verification
- Dining Room Cleaning and Upkeep
- Menu Item Recommendation
- Willing to learn
- Flexible schedule
- High volume dining
Skills
- Servsafe Certified
- Service Prioritization
- Stocking and Replenishing
Timeline
Server/Assistant Bartender
Summits Wayside Tavern
09.2023 - Current
Server
Moonies Texas Barbecue
05.2022 - 08.2023
Georgia College And State University
Bachelor of Arts - Business With A Focus in Finance
Georgia Gwinnett College