Lauren Casto
Milford,MA
Summary
Dynamic General Manager with a proven track record at Tex’s BBQ Express, excelling in operations management and cost control. Enhanced team performance through innovative training programs and streamlined inventory processes, driving sales growth and customer satisfaction. Adept at marketing and menu development, fostering creativity while ensuring high-quality service delivery.
Overview
27
27
years of professional experience
Work History
General Manager
Tex’s BBQ Express
06.2004 - Current
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed training programs for staff, enhancing team performance and operational knowledge.
- Implemented cost-control measures, improving profitability while maintaining product quality.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Coordinated event schedules to enhance intake efficiency.
- Maintain employee schedule for shop and events.
- Create marketing materials: online, social media, networking, menu design.
- Create recipes for all customers specific needs.
- Developed menus for main season and seasonal offerings.
Pharmacy Technician
CVS Pharmacy
02.1999 - 06.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
John D O’Bryant High School
Roxbury, MASkills
- Problem resolution
- Team player
- Time Management/ Scheduling and Rosting
- Cost control
- Creativity and innovation
- Marketing and promotions
- Sales growth
- Operations management
- Customer Service
- Menu Development
Timeline
General Manager
Tex’s BBQ Express
06.2004 - Current
Pharmacy Technician
CVS Pharmacy
02.1999 - 06.2010
John D O’Bryant High School