Lauren Cho
Overview
5
5
years of professional experience
Work History
Optometrist Assistant & Technician
Eye&I
01.2024 - 10.2024
- Accurately performed comprehensive eye exams, including visual acuity tests, tonometry tests, slit lamp examinations and retinal imaging.
- Provided exceptional customer service and developed positive relationships with patients.
- Instructed patients on proper contact lens care and fitting procedures.
- Utilized computer software applications, such as RevolutionEHR and ZocDoc, to schedule appointments, maintain or create new patient data into electronic health records.
- Handled and filed patient records in accordance with practice standards and HIPAA.
Intern & Office Assistant
Integrity Core Realty
02.2023 - 11.2023
- Assist with scheduling property viewings and coordinating appointments between clients and agents.
- Created marketing materials, including property listings, brochures, and social media content.
- Learned and adhered to real estate laws, regulations, and ethical practices.
- Gained experience with relevant software and technology, such as Microsoft Office Suite.
- Trained in different positions and worked with variety of personnel.
Dental Assistant & Technician
Elegant Dental
05.2022 - 10.2022
- Performed chair-side dental procedures such as general or deep scaling, crown attachments, Invisalign attachments, root canal surgery, buccal composite, extractions, impressions, implant surgery, etc. in a timely manner.
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
- Attended an Invisalign seminar with team.
- Set up dental instruments and supplies in alignment with dentist preferences.
- Charted patient data and treatment in electronic health records system.
Counter Attendant & Barista
Croffle House
02.2022 - 07.2022
- Successfully collaborated with team members to ensure efficient operations during rush hour periods.
- Accurately handled cash, credit and debit transactions in a fast-paced environment.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality in high-volume environment.
- Displayed proficiency in operating various types of brewing equipment such as grinders, blenders, and espresso machines.
- Controlled line and crowd with quick, efficient service.
Medical Assistant
NY Spine Care
09.2021 - 01.2022
- Greet and log in patients arriving at the clinic.
- Record patients' reason for visit, medical history, vital statistics, or information such as test results in medical records.
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
- Thoroughly explain and communicate treatment procedures, medications, diets, or physicians' instructions to patients.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Cashier Receptionist
Sense Beauty Store
09.2021 - 11.2021
- Assist customers by providing information and resolving their complaints.
- Answer customers' questions, and provide information on store policies.
- Maintain clean and orderly checkout areas and complete other general cleaning duties
- Assist with duties in other areas of the store, such as guiding customers to the product that they are looking for, quickly bagging customers' items with care, and recommending products in the store.
- Greet persons entering establishment with respect, determine nature and purpose of visit, and direct or escort them to specific destinations within the store.
After School Fifth Grade Teacher
P.S 32
01.2020 - 03.2020
- Provide feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students.
- Maintain records of students' assessment results, progress, feedback, and school performance, ensuring confidentiality of all records.
- Collaborate with students, parents, teachers, school administrators, or counselors to determine student needs, develop tutoring plans, and assess student progress.
- Prepare lesson plans or learning modules for after school tutoring sessions according to students' needs and goals.
Education
No Degree - Computer Science
Southern New Hampshire University
Hooksett, NH07-2027
High School Diploma -
Bayside High School
Bayside06-2020
Skills
- Customer service & Satisfaction
- Bilingual
- Calm under pressure
- Attention-to-detail
- Adaptability
- Problem-solving & Critical thinking
- Teamwork and collaboration
- Dependable and responsible
- Microsoft applications
- Electronic health records
- Data analysis
Timeline
Optometrist Assistant & Technician
Eye&I
01.2024 - 10.2024
Intern & Office Assistant
Integrity Core Realty
02.2023 - 11.2023
Dental Assistant & Technician
Elegant Dental
05.2022 - 10.2022
Counter Attendant & Barista
Croffle House
02.2022 - 07.2022
Medical Assistant
NY Spine Care
09.2021 - 01.2022
Cashier Receptionist
Sense Beauty Store
09.2021 - 11.2021
After School Fifth Grade Teacher
P.S 32
01.2020 - 03.2020
No Degree - Computer Science
Southern New Hampshire University
High School Diploma -
Bayside High School
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