Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lauren Chronic

Plano,TX

Summary

Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Built, led and motivated teams to excel in competitive environments.

Overview

13
13
years of professional experience

Work History

Inside Sales Manager

Integris Solutions
04.2019 - Current
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Updated accounts and maintained long-term relationships with clients.
  • Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Managed sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Manage over 60 projects in the Pre-Contract stage
  • Involved in growing sales revenue by over $20 million

Project Estimator

Integris Solutions
07.2016 - 04.2019
  • Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
  • Negotiated prices and terms with suppliers and vendors to secure best prices for materials and services.
  • Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
  • Identified areas for cost saving to help increase profitability and lower client costs.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.

Assistant Manager

Pei Wei Asian Diner
09.2010 - 07.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Created employee schedules to align coverage with forecasted demands.

Education

High School Diploma -

Plano Sr High School
Plano, TX
2009

Skills

  • Competitive Intelligence Gathering
  • Exceptional Negotiation Skills
  • Sales Team Leadership
  • Territory Management
  • Client Base Retention
  • Sales Quota Management
  • Account Management
  • Client Support
  • Customer Service and Assistance
  • Client Correspondence

Accomplishments

Involved in growing sales revenue by $20,293,628.61 over the course of Inside Sales career.


Headed the creation and development of the Design Department, which furthered relations with existing customers and in developing new sales opportunities.


Developed new process to streamline operational oversight and better support client relationships.


After 3 months of entry level postilion was promoted to Project Estimator.


Was promoted to Inside Sales manager after 3 years Estimating experience.

Timeline

Inside Sales Manager

Integris Solutions
04.2019 - Current

Project Estimator

Integris Solutions
07.2016 - 04.2019

Assistant Manager

Pei Wei Asian Diner
09.2010 - 07.2016

High School Diploma -

Plano Sr High School

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Lauren Chronic