Lauren Clark
Las Vegas,NV
Summary
Dedicated and hardworking server, with exceptional customer service and value aiming to obtain a position in the F&B hospitality where I may continue to showcase my experience and skills while also elevating myself with continuous growth and learning. My go getter and success driven mentality alongside great team player and people skills will allow me to contribute high quality service wherever I go.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
NYU Langone Health
02.2021 - Current
- Answer multi-line and schedule appointments
- Making outbound calls to ensure patients are aware of all protocols
- Provide excellent customer service
- Provide assistance to patients while creating medical charts.
Server
CITIZENS
03.2016 - 06.2021
- Greet and welcome guests with a smile and friendly attitude
- Take customers orders while assisting with food delivery
- Perform table maintenance, checking on guests to ensure exceptional guest service
- Complete side work task and work as a team to ensure restaurant is up to par.
Front Desk VIP Agent
Rio Hotel Casino
01.2013 - 10.2016
- Answering/assigning calls for hotel and restaurant reservations
- Check-ins while creating accurate account information
- Ensuring guests are receiving excellent personalized service
- Provide concierge services.
Education
HS Diploma -
Lakeside High School
Ashtabula, OH05.2007
Skills
- EXPERIENCE
- Customer Service
- Serving
- Fast Paced
- Fine Dining
- Time Management
- POS Systems
- Order Taking
- Cash Handling
- Team Player Oriented
- Goal
Timeline
Customer Service Representative
NYU Langone Health
02.2021 - Current
Server
CITIZENS
03.2016 - 06.2021
Front Desk VIP Agent
Rio Hotel Casino
01.2013 - 10.2016
HS Diploma -
Lakeside High School