Lauren Collins
Fairfield,CA
Summary
Dynamic and results-oriented professional with extensive experience in medical and administrative roles, notably as a Medical Receptionist Technician at CSL Plasma Behring. Excelled in blood sampling and customer service, demonstrating leadership by cross-training as a Plasma Tech. Proven ability to enhance operational efficiency and patient satisfaction, with a keen focus on meticulous organization and effective communication.
Overview
2
2
years of professional experience
Work History
MEDICAL RECEPTIONIST TECHNICIAN
CSL Plasma Behring
Fairfield , CA
06.2024 - Current
- Greet donors, register them into Health Cloud
- Check donors vital signs: height, weight, BP, Temp, Iron, and Protein
- Educate donors on how we use their Plasma
- Achieved 90% increase of quickly screening and creating donor profiles
- Successfully screening 20 + donors a day accurately by carefully checking donor vitals and donor profiles
- Clean all instruments and document it in NextGen
- Prepare Plasma samples for testing,shipment, and medication
Manager
Self Storage Unlimited
Fairfield , CA
10.2022 - 04.2023
- Oversee site
- Open and close office
- Send emails and reminder calls
- Answer all phones inquires
- Take over the phone payments and cash handling
- Sell storage units to customers
- File all documents
- Clean office and lot
Education
High School Diploma -
Fairfield Christian School
Fairfield, CA05-2017
Skills
- Telephone Etiquette
- Blood Sampling
- Customer service
- Organized, Detailed
- Leadership
- Front Desk Operations
- Payment, Transactions
- Patients
- DMS
- Medical Terminology
- Typing and Filing
- Reminder Calls
Timeline
MEDICAL RECEPTIONIST TECHNICIAN
CSL Plasma Behring
06.2024 - Current
Manager
Self Storage Unlimited
10.2022 - 04.2023
High School Diploma -
Fairfield Christian School
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