Lauren Cummings
Scranton,PA
Summary
Positive, empathetic, and highly adaptable individual with solid understanding of residential care principles and genuine desire to support and assist residents. Familiar with basic caregiving techniques and safety protocols, demonstrating proficiency in communication and problem-solving. Committed to creating positive impact by fostering safe and supportive living environment.
Overview
9
9
years of professional experience
Work History
Residential Aid
Allied Services
Taylor, PA
07.2023 - Current
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Host
Applebee’s
Dickson City
11.2021 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Line Cook
Cheap Shots
Dickson City PA
04.2019 - 03.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Johnny Rockets
Food Runner
Montage Mountain
02.2016 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Scranton High School
63 Mike Munchak Scranton Pa 06.2020
Skills
- Patient care
- Safety awareness
- Professional boundaries
- Emotional support
Timeline
Residential Aid
Allied Services
07.2023 - Current
Host
Applebee’s
11.2021 - 07.2023
Line Cook
Cheap Shots
04.2019 - 03.2020
Johnny Rockets
Food Runner
02.2016 - 01.2019
Scranton High School