Lauren Czaplinski
Forked River
Summary
Dynamic and results-driven professional with a proven track record at Water Street Seafood, excelling in task delegation and complaint handling. Recognized for enhancing guest experiences through meticulous order accuracy and fostering a collaborative team environment. Adept at thriving under pressure while maintaining high standards of service and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Water Street Seafood
05.2023 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Catering Associate
Pearl Street Market
04.2018 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
Education
MBA - Marketing
Coastal Carolina University
Conway, SC05-2027
Associate of Arts - Liberal Arts
Ocean County College
Toms River, NJ05-2023
Skills
- Task delegation
- Complaint handling
- Order accuracy
- Sales promotion
- Honors College
Certification
- Coastal Carolina Honors Program
Timeline
Waitress Supervisor
Water Street Seafood
05.2023 - Current
Catering Associate
Pearl Street Market
04.2018 - Current
MBA - Marketing
Coastal Carolina University
Associate of Arts - Liberal Arts
Ocean County College
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