Lauren Davenport

• Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
• Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
• Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
• Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
• Handled all new accounts as well as existing accounts
• Managing and scheduling different vendors while ensuring apartment complex property managers complete satisfaction and completed before promised or desired move in date
• Generated all reports, accounts payable & receivables, all administrative duties, recruiting, hiring, training as well as performance reviews and employment termination,

Starting as a server when company opened, shift lead on serving shifts ( ensured all servers did running side work during shift, closed restaurant checking out all servers ok side work, collecting cash out for shift, allocating tip share . Trained as expeditor during busiest shifts to ensure to best of ability servers paid attention to food they were running , order accuracy and overall guest satisfaction. Last 4 years became classroom facilitator ( trained new servers)

• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies
• Handled all inventory, ordering, coordinated events with our vendors for members
• Ensured best quality and selection in Birmingham and was featured in Birmingham Magazine.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Trained all new sales executives, cold called business to business to get commercial cleaning accounts for existing franchise owners, highest sales in company history 7 months straight
• Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Negotiated contracts successfully, securing favorable terms for both the company and clients.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Streamlined account management processes for increased efficiency and improved client retention rates.
• Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
• Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
• Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
• Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
• Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
• Identified and addressed areas for improvement in sales strategies, leading to more efficient and effective sales cycles.
• Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Recruited new franchisees for company
• Held weekly training seminars for new franchise owners
• Conducted monthly inspections on all accounts to ensure franchise owners were performing according to manikins standards
• Reassigning accounts after poor performance

• Led successful product launches in multiple territories, contributing significantly to overall company growth.
• Managed budgeting and financial reporting processes for the region, maintaining fiscal responsibility and accountability at all times.
• Served as a respected thought leader within the industry, representing the company at trade shows, conferences, and other professional events.
• Ensured compliance with corporate policies as well as local laws/regulations throughout regional operations, minimizing risk exposure for the organization.