Lauren Davis
Trenton,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
DaVita Kidney Care
Gainesville, Florida
10.2023 - Current
- Managed scheduling and coordination of patient appointments and transportation services.
- Maintained accurate medical records and documentation to support patient care.
- Collaborated with healthcare team to enhance office operations and communication efficiency.
- Organized filing systems, improving access to vital documents.
- Responded to patient inquiries, delivering necessary support and information.
- Answered phone calls and emails, facilitating effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel, ensuring data accuracy.
- Monitored office supplies inventory by assessing stock levels regularly.
Loan Counselor
LoanCare Service Link
Remote, FL
09.2021 - 03.2022
- Managed customer accounts to ensure timely payments and resolve outstanding balances.
- Documented interactions in collections software for accurate record-keeping.
- Communicated with clients via phone and email regarding payment arrangements.
- Conducted follow-up calls to remind clients of upcoming payment deadlines.
- Collaborated with team members to create effective collection strategies for challenging cases.
- Negotiated payment plans to resolve disputes, addressing needs of both parties.
- Educated clients on company policies related to collections and financial obligations.
- Maintained compliance with legal regulations governing debt collection practices.
Home Health Aide
Champion Cares LLC
Gainesville, FL
07.2017 - 09.2017
- Provided assistance with daily living activities and personal care tasks for clients.
- Monitored client health and communicated changes to healthcare professionals.
- Fostered emotional well-being by offering companionship and support.
- Facilitated mobility and transportation for appointments and social events.
- Coordinated with family members to ensure adherence to care plans.
- Maintained accurate records of client progress and daily care activities.
- Collaborated with multidisciplinary teams to effectively address client needs.
- Ensured clean living environments by changing bed linens and performing household chores.
Medical Receptionist
Williston Pediatrics
Williston, Florida
08.2015 - 12.2015
- Welcomed patients and families upon arrival, creating a friendly atmosphere.
- Scheduled and confirmed patient appointments, ensuring accurate records in electronic systems.
- Addressed inquiries professionally through phone calls, providing detailed information.
- Maintained organized patient files in compliance with privacy regulations.
- Managed office supplies to support daily operations effectively.
- Collected and processed patient payments, ensuring efficient financial transactions.
- Followed up on appointments to confirm attendance and gather necessary details.
Education
High School Diploma -
Williston High School
Williston, FL05-2014
Skills
- Microsoft Excel proficiency
- Data entry and database management
- Appointment scheduling and office administration
- Medical record management
- Customer relationship management
- Time management and prioritization
- Effective communication
- Problem solving and critical thinking
- Attention to detail
- Records retrieval and organization
- Team collaboration
- Computer proficiency in office applications
- File organization and management
- Initiative and self-starter mindset
- Document preparation and editing
- Office supply inventory management
Timeline
Administrative Assistant
DaVita Kidney Care
10.2023 - Current
Loan Counselor
LoanCare Service Link
09.2021 - 03.2022
Home Health Aide
Champion Cares LLC
07.2017 - 09.2017
Medical Receptionist
Williston Pediatrics
08.2015 - 12.2015
High School Diploma -
Williston High School