Lauren Davis
Tallassee
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
11
11
years of professional experience
Work History
Store Manager
Dollar General
Tallassee
02.2024 - Current
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to deliver excellent customer service.
- Organized inventory and maintained stock levels for efficient sales.
- Conducted regular store inspections to maintain cleanliness and safety standards.
- Implemented loss prevention strategies to minimize shrinkage.
- Scheduled employee shifts to optimize labor efficiency and coverage.
- Collaborated with district managers to align store goals with overall strategy.
- Recruited, trained and supervised new employees.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Front End Restaurant Manager
Moab
Wetumpka
06.2023 - 05.2024
- Supervised daily restaurant operations and ensured smooth service flow.
- Trained and mentored staff to enhance customer service skills.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Convenience Store Manager
Eagle
Dadeville
08.2015 - 06.2023
- Managed daily store operations, ensuring smooth workflow and customer satisfaction.
- Supervised staff, providing training and support for efficient service delivery.
- Monitored inventory levels, coordinating timely restocking of essential products.
- Ensured compliance with health and safety regulations throughout the store.
- Maintained financial records, overseeing cash handling and daily sales reports.
- Ordered supplies from vendors as needed while monitoring costs closely.
- Assisted in recruiting, interviewing and hiring new team members.
Education
Reeltown High School
Notasulga, ALCertified - EMT
Trenholm Technical College
Montgomery, AL 08.2009 - 12.2009
Skills
- Inventory management
- Loss prevention
- Staff training
- Customer service
- Store operations
- Conflict resolution
- Problem solving
- Time management
- Hospitality and accommodation
- Problem-solving
- POS systems
Accomplishments
- Top 10 % Sales 2025 for Dollar General.
References
References available upon request.
Timeline
Store Manager
Dollar General
02.2024 - Current
Front End Restaurant Manager
Moab
06.2023 - 05.2024
Convenience Store Manager
Eagle
08.2015 - 06.2023
Certified - EMT
Trenholm Technical College
08.2009 - 12.2009
Reeltown High School