Summary
Overview
Work History
Education
Skills
Timeline
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Braedon Dean

Lehi ,UT

Summary

Dynamic and results-oriented with experience at CCGI and Golden Coast Doodles, adept in customer service and email management. Excelled in resolving complaints and demonstrating exceptional follow-up skills and a customer-focused approach. Proven ability in teamwork and Microsoft Office, enhancing customer satisfaction and operational efficiency. Actively seeking opportunities to learn and grow skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative Intern

Ccgi
Visalia, California
11.2024 - 12.2024
  • Resolved customer complaints via phone, email, mail, or social media.
  • Answered incoming customer inquiries in a professional and timely manner.
  • Performed follow-ups on outstanding customer requests to ensure resolution within established timeframe.
  • Listened to customer needs to identify and recommend best products and services.

Dog Breeder

Golden Coast Doodles
Visalia , CA
01.2023 - 08.2024
  • Managed all financial transactions associated with the sale of puppies.
  • Coordinated transportation arrangements for puppies being sent out of state or internationally.
  • Monitored food intake, exercise levels, and overall health of puppies.
  • Handled incoming inquiries from potential buyers regarding available puppies.

Education

High School Diploma -

Redwood High School
Visalia, CA
12-2024

Skills

  • Live chat support
  • Customer focus
  • Follow-up skills
  • Email management
  • Call center experience
  • Escalation management
  • Teamwork
  • Customer service orientation
  • Microsoft office expertise
  • Typing speed

Timeline

Customer Service Representative Intern

Ccgi
11.2024 - 12.2024

Dog Breeder

Golden Coast Doodles
01.2023 - 08.2024

High School Diploma -

Redwood High School

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Braedon Dean