Lauren DeMarco
Long Beach,NY
Summary
A Take-charge professional delivering executive guidance and team leadership to business operations. A Dependable and detail-oriented individual who manages multiple tasks, priorities and employees efficiently. Broad experiences include employee management, strategic marketing, advanced customer service capability, effective communication for new team strategies and implementations, directing and assisting company requiremnts. An abundance of business growth and leadership experience. Recognized for exemplary team collaboration and growth of business culture. Strategic Regional Director and Senior Vice President roles with more than 6 years of achieving and developing key relationships with lucrative cliental. An astute professional experienced with high level administrative work. Ready to take on the challenges in an exciting highly valued role with endless collaboration in remote work responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Executive Director
Optavia
Global Wide, Remote
01.2022 - Current
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Vice President
Affiliated Physicians
New York City, Hybrid Remote
01.2021 - 01.2022
- Temporary Emergency Covid-19 Vaccination Response Position
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Recruited, trained, mentored, and evaluated staff members in order to optimize their effectiveness.
- Cultivated and implemented new business' strategies to drive a sustainable business growth.
- Provided strategic guidance to executive team on operational decisions and initiatives.
Regional Director
ProHealth Urgent Care
Long Island, Travel/Remote
07.2019 - 01.2021
- Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
- Created programs to incentivize employees throughout the region, resulting in improved morale and productivity.
- Participated in round table discussions to brainstorm business strategies.
- Attended weekly meetings to discuss and optimize strategies.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Masters Degree, Education -
Grand Canyon University
05.2020
Bachelors Degree, Health Science -
Grand Canyon University
05.2018
Skills
- Strategic Marketing
- Staff Management
- Customer Satisfaction
- Employee Recruitment
- Operations Management
- Talent Acquisition
- Staff Training and Development
- Public Speaking
- Managing staff
- ADP Payroll
- Allscripts Superuser
- EMR(s)
- ADP
- Microsoft Word
- Canva
- Excel spreadsheets
- Outlook
- abundance of Staff Oversight
- Meetings and Presentations
- Partnership Development
- Sales Planning
- Staff Performance Reporting
- Client Relationships
- Innovation and Creativity
- Brand Awareness
- Relationship Building
Summary Of Qualification
Experienced medical professional with a demonstrated history of advanced patient care. Provides effective communication and interpersonal leadership skills. An effective and dedicated team player/employee who comes highly recommended by previous employers and educators. Proficient in providing outstanding quality care within a fast paced and intense work environment. Strong customer service and analytical skills.
Knowledge And Skills
- Advanced Experience with Marketing, Advertising, Payroll, Scheduling, PTO, Staffing, Training, Hiring, Termination of employment, Human Resources, and End of the year review; including but not limited to all Administrative Responsibilities.
- Organization of Multi-locational Urgent Care Locations/Covid-19 Vaccination testing sites across Long Island, Bronx, Brooklyn, Queens, Manhattan
- Knowledgeable and compliant in following policies, procedures, and protocols within an organization.
Accomplishments
- Graduated with Honors, 4.0 GPA, Masters of Education, 2020
- Graduated with Honors, 3.8 GPA, Bachelors of Science, 2018
Certification
- Certified Medical Assistant - CMA
- Emergency Medical Technician- EMT
- Certified Health and Nutrition Coach- CHC
- Certified First aid and CPR
Affiliations
- Electronicall Medical Records (EMR) Superuser
References
References available upon request.
Timeline
Executive Director
Optavia
01.2022 - Current
Senior Vice President
Affiliated Physicians
01.2021 - 01.2022
Regional Director
ProHealth Urgent Care
07.2019 - 01.2021
Masters Degree, Education -
Grand Canyon University
Bachelors Degree, Health Science -
Grand Canyon University