Lauren Ellison
Wesley Chapel,FL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Plato's Closet
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Camp Counselor
Florida Power Yoga
05.2022 - 07.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Teacher's Assistant
Discovery Point
10.2021 - 05.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Assisted in coordination of parent-teacher conferences, enhancing communication between school and home.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Education
Some College (No Degree) - Human Resources Development
Pasco-Hernando State College
Wesley Chapel, FL 08.2023 - 05.2027
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Operations Management
- Customer rapport
- Customer Relationship Management (CRM)
Timeline
Some College (No Degree) - Human Resources Development
Pasco-Hernando State College
08.2023 - 05.2027
Assistant Manager
Plato's Closet
12.2022 - Current
Camp Counselor
Florida Power Yoga
05.2022 - 07.2022
Teacher's Assistant
Discovery Point
10.2021 - 05.2022
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