Lauren Farrugia
Beaufort,NC
Summary
Motivated and energetic professional looking to apply knowledge of best care practices with Newport Dental in a dental assistant capacity. Skilled communicator who is able to maintain a sanitary and organized environment to earn patient trust and improve practice outcomes.
Overview
6
6
years of professional experience
Work History
Online Boutique Owner
Self Employed
01.2023 - Current
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial tracking, inventory coordination and social media marketing.
- Determined objectives, set priorities and established and met target dates.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Prepared bank deposits and handled business sales, returns and transaction reports
- Analyzed customer feedback to identify areas of improvement in online shopping experience
Social Media Manager
Carteret Lawn And Landscaping
02.2020 - 08.2023
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Scheduled appointments to meet with customers
- Created and managed social media campaigns to increase brand engagement.
Front Desk Clerk
Ejw Outdoors
07.2017 - 01.2020
- Collected payments and helped with scheduling
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
CNA Student
Crystal Bluffs
08.2019 - 12.2019
- Cared with empathy and compassion to build positive patient and family relationships.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Followed directions of licensed nurses to administer medications and treatments.
- Developed personalized patient care plans to improve health and well-being.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Documented patient information and care activities in electronic health record.
Education
Associate of Applied Science - Dental Assisting
Carteret Community College
Morehead City, NC08.2021
High School Diploma -
West Carteret High School
Morehead City, NC06.2019
Skills
- Driven and Determined
- Guiding patients in proper hygiene
- Arranging appointments
- Working with patients on payments and billing
- Sterilizing equipment
- Working with patients to make them comfortable and prepare them for procedures and treatments
- Preparing work area for patient's treatment by arranging equipment and materials
- Ability to follow strict instructions and multitask
- Eager to learn new skills
- Strong time management skills and attention to detail
- Superior communication skills
- Professional and enthusiastic
- Administrative skills
Timeline
Online Boutique Owner
Self Employed
01.2023 - Current
Social Media Manager
Carteret Lawn And Landscaping
02.2020 - 08.2023
CNA Student
Crystal Bluffs
08.2019 - 12.2019
Front Desk Clerk
Ejw Outdoors
07.2017 - 01.2020
Associate of Applied Science - Dental Assisting
Carteret Community College
High School Diploma -
West Carteret High School
Similar Profiles
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed
Mounaguru VisuvalingamMounaguru Visuvalingam
Technician at self employedTechnician at self employed
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
Rebecca SimonsRebecca Simons
Clinicals and Precepting at Carteret HealthcareClinicals and Precepting at Carteret Healthcare