Lauren Fedora
Everett,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Host
Hookd On Fish
Encino, CA
11.2024 - 05.2025
- Welcomed and seated guests, ensuring efficient table turnover and customer satisfaction.
- Managed reservation system to optimize seating arrangements during peak hours.
- Coordinated with kitchen staff to communicate guest preferences and special requests.
- Assisted in training new hosts on company policies and service standards.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Abercrombie & Fitch
Woodland Hills, CA
02.2023 - 11.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to promote brand identity and attract customer interest.
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Collaborated with team members to achieve sales goals and maintain a positive work environment.
- Resolved customer issues promptly, fostering loyalty and encouraging repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Business
Pierce Community College
Woodland Hills, CASkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- POS software
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Flexible schedule
Timeline
Host
Hookd On Fish
11.2024 - 05.2025
Sales Associate
Abercrombie & Fitch
02.2023 - 11.2024
Associate of Arts - Business
Pierce Community College