Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lauren Giglio

Dracut,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong customer service skills eager to secure entry-level Administrative position. Medical Assistant with knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Currently looking to pursue a career in the administrative field preferably close by to where i'm from or working REMOTELY.

Overview

16
years of professional experience

Work History

Massachusetts General Hospital Cancer Center
Concord, MA

Medical Assistant
07.2022 - Current

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms and prepare for physician examinations.
  • Obtained medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic
  • Kept medical supplies in sufficient stock by monitoring levels.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Visiting Angels Home Care

Nursing Assistant
04.2021 - Current

Job overview

  • Checked client vitals such as temperature.
  • Supported clients comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized client satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Observed or examined clients to detect symptoms that required medical attention such as bruises or open wounds.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Transported clients to Dr. appointments, grocery shopping, and run basic errands.
  • Upheld infection control and prevention policies.
  • Hoyer lift experience
  • Provided companionship

Lowell Mental Health Association
Lowell, MA

Mental Health Counselor
09.2007 - 05.2012

Job overview

Used advanced counseling skills and evidence-based practices to establish goals and treatment plans.

  • Met with Clients to work on goals in their Individual Action Plans.
  • Carefully documented each interaction with the client
  • Administering Medications on a daily basis
  • Worked collaboratively with other mental health professionals, social workers, and community programs to provide consistent care.
  • Encouraged clients to discuss experiences in group and individual settings.
  • Guided clients in effective therapeutic exercises integrated from Dialectical Behavior Therapy (DBT).
  • Displayed sensitivity to cultural needs of clients and families served.
  • Managed clients with substance dependence
  • Transported clients to various appointments.

Education

Penn Foster Career School
Scranton, PA

No Degree from Administrative Assistant
10.2023 - Current

Middlesex Community College - Bedford
Bedford, MA

Nursing Assistant

Hesser College
Salem, NH

Psychology from Counseling
05.2008

Skills

  • Proper Sterilization Techniques
  • EMR Systems
  • Customer Service
  • Direct Patient Care
  • Patient Feeding
  • Case Management
  • Medical Records Management
  • Ambulating and Repositioning Patients
  • Patient Assessments
  • Stocking Supplies
  • Communicating with Patient Families
  • Needs Assessment
  • Customer Relationship Management
  • Vital Sign Monitoring
  • Conflict Resolution Ability
  • Medical Terminology
  • General Housekeeping Abilities
  • Patient Oral Care
  • Complex Problem-Solving
  • Emptying Catheter Bags
  • Using Scales
  • Electronic Medical Record
  • Treatment Room Preparation
  • Vital Signs
  • Administrative Tasks
  • Time Management
  • Organizational Skills

Timeline

Penn Foster Career School

No Degree from Administrative Assistant
10.2023 - Current

Medical Assistant

Massachusetts General Hospital Cancer Center
07.2022 - Current

Nursing Assistant

Visiting Angels Home Care
04.2021 - Current

Mental Health Counselor

Lowell Mental Health Association
09.2007 - 05.2012

Middlesex Community College - Bedford

Nursing Assistant

Hesser College

Psychology from Counseling
Lauren Giglio