Lauren Glaab
Trenton,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Sales Associate
Carters Oshkosh
11.2023 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Developed strong rapport with customers and created positive impression of business.
Guest Advocate
Target
03.2020 - 11.2022
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Greeted customers and directed to requested products.
- Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.
- Trained new personnel regarding company operations, policies and services.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Supported loss prevention efforts by monitoring suspicious activities and reporting incidents to management.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed timely and effective replacement of damaged or missing products.
Marketing
Quality Gold
04.2014 - 06.2017
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Coordinated photoshoots for marketing materials, capturing the essence of each collection beautifully.
- Communicated effectively with clients to understand their needs and preferences for customized pieces.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Utilized various software programs, creating 3D models of design concepts.
- Collaborated with senior management to develop, review and finalize design concepts.
- Streamlined proofreading processes, incorporating tracking changes and commenting features in Microsoft Word for easier collaboration with team members.
- Upheld accuracy standards in a high-pressure environment, ensuring error-free deliverables even during peak workload periods.
- Research and interpret product information from 86 vendors both foreign and domestic.
- Monitor website and database to add and edited information when necessary.
Education
High School Diploma -
Milton-Union High School
West Milton, OHNo Degree - Paralegal Studies
Brown Mackie College- Cincinnati
Cincinnati03.2008
Skills
- Outgoing Personality
- Strong Communication and Interpersonal Skills
- Problem-solving skills
- Honest and Dependable
- Goal-Driven
- Attention to Detail
- Quick Learner
Timeline
Sales Associate
Carters Oshkosh
11.2023 - Current
Guest Advocate
Target
03.2020 - 11.2022
Marketing
Quality Gold
04.2014 - 06.2017
High School Diploma -
Milton-Union High School
No Degree - Paralegal Studies
Brown Mackie College- Cincinnati