Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
AdministrativeAssistant

Lauren Haase

Administrative Assistant
Cedar Creek,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

HEB
Bastrop, TX
09.2019 - Current
  • Complete payroll for 500+ partners
  • Supports store leadership with reports, documents, meetings, and event planning
  • Executed record filing system to improve document organization and management.
  • Perform general clerical duties
  • Maintains store filing
  • Answers partner questions and concerns regarding payroll, benefits, and career opportunities
  • Coordinate new partner on-boarding, training, and retention
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Cash Control Team Member

Typhoon Texas Waterpark
Pflugerville, TX
06.2019 - 09.2019
  • Provided end of day reports and daily reports as needed
  • Oversee all cash control policies regarding cashiers and security
  • Performed light bookkeeping and accounting functions
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Verified cash flow and electronic transactions from credit card system to balance registers.

Department Business Coordinator

Fairview Health Services
Minneapolis, MN
09.2017 - 05.2019
  • Create and prepare reports for various managers and teams
  • Assist with on-boarding new employees
  • Maintain records for Human Resources
  • Advanced experience with Microsoft Office
  • Maintain calendars and projects for 6 Vice Presidents and Directors
  • Conducted research assignments for executive team to support internal special projects.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Scheduling Manager/Scheduling Manager Coach

Park Dental
Farmington, Minnesota
02.2016 - 05.2017
  • Maintain schedule for assigned doctor and team
  • Managed patient accounts, including working insurance claims
  • Assisted with marketing events for company and working with public
  • Coaching new scheduling managers in South region
  • Drafting letters and documents for doctors and supervisors
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
  • Coordinated primary staff and physician schedules to guarantee optimum duty coverage.

Human Resources Team Member/Sales Floor Team Member

Target
Lakeville, Minnesota
09.2013 - 02.2016
  • Assisted with orientation for new team members
  • Performed clerical duties such as filing, keeping records, answering phones
  • Assist team members with benefits, leave of absences, and payroll questions
  • Conduct phone interviews and final offer interviews

Estate Sale Manager

Estate Sales Minnesota
Lakeville, MN
05.2013 - 09.2013
  • Estate Sales Minnesota
  • Organize and set up sales
  • Maintain schedules for associates
  • Assist in running sales
  • Assisted owner with meetings with potential clients
  • Established relationships with clients and potential clients
  • Performed basic accounting

Student Manager

Southwest Minnesota State University Football Team
Marshall, MN
03.2010 - 05.2013
  • Repair equipment to meet safety requirements
  • Organize and ensure the completion of laundry for 130 student-athletes
  • Maintaining safe and sanitary environments by cleaning the equipment room, football field, and locker room
  • Organizing and monitoring inventory of equipment and football property
  • Ensuring the team has everything needed for practice and games

Probation Intern

Ramsey County Adult, Ramsey County Adult Probation
St. Paul, Minnesota
05.2012 - 08.2012
  • Consulted with clients in one-on-one discussions and phone calls about terms and conditions of probation while answering questions
  • Maintained confidentiality with sensitive materials
  • Attended court hearings to assist lead probation officer with information validation
  • Maintained confidentiality of client information, case files, and other sensitive material for over 7,000 clients
  • Assisted 12 probation officers in completion and organization of case file paperwork
  • Organized check-in and assisted with daily group meetings of up to 60 clients

Barista, Mainstreet Coffee Café
Lakeville, MN
06.2007 - 03.2012
  • Prepared coffee and sandwiches for customers
  • Performed cleaning and sanitation functions
  • Managed money and register
  • Delivered quality customer service by properly handling customer concerns in a friendly and timely manner

Education

Bachelor of Science - Sociology

Southwest Minnesota State University
Marshall, MN
05.2013

Skills

  • Multitasking and Time Management
  • Appointment Coordination
  • Strong Organizational Skills
  • Office Equipment Operation
  • Document and File Management
  • Multi-Line Telephone Systems
  • Research and Analytical Skills
  • Confidentiality and Data Protection
  • Payroll Administration
  • Employee Training
  • Excel Spreadsheets

Accomplishments

  • Customer service experience in various different settings
  • Experience in recruiting and other various Human Resource tasks
  • Assisted with payroll and benefits for employees
  • Experience with on-boarding and continued training for employees
  • Experience managing employees’ personal files

Additional Information

  • Awards: , Academic Dean’s List (Spring 2011 and Fall 2011) Leadership: Southwest Minnesota State University Sociology Club Vice President (2011-2012), President (2012-2013)

Timeline

Administrative Assistant

HEB
09.2019 - Current

Cash Control Team Member

Typhoon Texas Waterpark
06.2019 - 09.2019

Department Business Coordinator

Fairview Health Services
09.2017 - 05.2019

Scheduling Manager/Scheduling Manager Coach

Park Dental
02.2016 - 05.2017

Human Resources Team Member/Sales Floor Team Member

Target
09.2013 - 02.2016

Estate Sale Manager

Estate Sales Minnesota
05.2013 - 09.2013

Probation Intern

Ramsey County Adult, Ramsey County Adult Probation
05.2012 - 08.2012

Student Manager

Southwest Minnesota State University Football Team
03.2010 - 05.2013

Barista, Mainstreet Coffee Café
06.2007 - 03.2012

Bachelor of Science - Sociology

Southwest Minnesota State University

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Lauren HaaseAdministrative Assistant