LAUREN HAZEN
Benton City,WA
Summary
Personable office associate with over 2.5 years of experience in customer and patient interactions. Continually addressing concerns and providing effective solutions. Willing to take accountability to develope skills and to promote company standards to ensure a loyal and satisfied clientele and team. Committed to exceeding expectations and continuously striving to learn and refine skills to enhance work delivery. Proven ability to gain and maintain positive relationships that leave clients satisfied.
Overview
6
6
years of professional experience
Work History
Chiropractic Assistant
COLUMBIA BASIN CHIROPRACTIC AND MEDICAL
02.2026 - Current
- Confidential Record Handling
- Administrative Support
- Medical Documentation
- E-Records Management
- Data Entry
- As a chiropractic Assistant, I support daily clinic operations by assisting with patient care, therapeutic treatment programs such as shockwave therapy, red light therapy, and assist the chiropractors with daily clinical operations. Therapy’s help to delivery high quality care to those suffering extreme muscle tension, neuropathy, challenges in weight loss or weight gain and chronic pain. Skilled in maintaining patient records, entering and understanding insurances, and contributing to a welcoming, professional and warm environment while ensuring patients receive top of the line care.
- Lead patient scheduling and collecting of outstanding payments, insurances and records.
- Always maintain a high level of security of confidential information in accordance with HIPPA laws.
- Administered therapeutic treatments and kept record of patient progress to better adapt to patients situation.
- Always demonstrating organizational skills involving files and patient records. Maintaining a strong work ethic and eagerness to serve others.
Dental Hygiene Assistant
WEST RICHLAND FAMILY DENTAL
03.2025 - 02.2026
- Scheduling/Billing
- Documentation
- Multitasking
- Professionalism
- Efficiency
- Completed one year of chair side assistance to dental hygienists during routine cleanings and preventative procedures while ensuring efficient patient flow and a comfortable patient experience. Performed infection control duties including but not limited to sterilization of dental instruments and disinfection of op rooms. Took the lead in patient preparation, charting, as well as scheduling and coordinating appointments. Took the lead in radiographs and fluoride application. Provided patients with oral hygiene education and post treatment care in a fast paced clinical environment.
- Assisted Hygienists by taking the lead in X-Rays, polishing teeth and assisting the doctors
- Performed various sterilization and infection control proceeders
- Responsible for the scheduling of patients along with keeping accurate chart notes of treatments, history and treatment plans
- Occasionally assisted with multiple hygienists during a single work day during rush hour
Print Specialist
DIGITAL IMAGE OF TRI-CITIES
10.2023 - 01.2024
- Graphic File Review
- Analytical Skills
- Planning and Coordination
- Precision and Meticulousness
- Interpersonal Communication
- As a print specialist, I was responsible for producing high-quality printed materials while ensuring accuracy, consistency, and efficiency throughout the production process. This included operating and maintaining printing machinery, preparing files for print, following quality control standards, troubleshooting, and managing multiple projects to meet company deadlines in a fairly fast paced environment.
- Handled multiple projects simultaneously while meeting deadlines and achieving customers desired results.
- Reviewed files for accuracy, formatting, and print readiness before production.
- Ensured quality control by inspecting finished products for precision and clarity.
Low Voltage Electrician
ICC OF TRI-CITIES
06.2020 - 06.2021
- Safety Conscientiousness
- Problem Solving
- Quality Focussed
- Quick Learner
- Accountability
- For a year I have worked for the company ICC of Tri-Cities. I have spent time there learning how to mount panels, controls, gutters, install actuators, probes, and sensors. I learned the process of running wire and have learned the basics to bending and hanging conduit. I have been taught how to wire in many devices listed above and how to properly read blueprints. The focus of the work was on HVAC systems.
- Planned layout and installation of electrical wiring and equipment based on specifications and applicable code.
- Installed and wired electrical panels, dampers, actuators, air handler units and other smaller parts.
- Demonstrated expertise in use of stripping tools, voltage detectors and wire and cable cutters to complete fast-paced work.
- Stored and maintained power tools and equipment for each job.
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment in ceilings and on roofs.
Education
HIGH SCHOOL DIPLOMA -
Prosser High School
Prosser, WA06.2020
ASSOCIATE OF ARTS & SCIENCES - undefined
Columbia Basin College
Pasco, WA06.2020
Skills
- Multitasking Abilities
- Flexible and Adaptable
- Phone etiquette
- Office support
- Organization
- Time Management
- Teamwork
- Attention to Detail
- Appointment scheduling
- Data entry efficiency
- Payment collection
Timeline
Chiropractic Assistant
COLUMBIA BASIN CHIROPRACTIC AND MEDICAL
02.2026 - Current
Dental Hygiene Assistant
WEST RICHLAND FAMILY DENTAL
03.2025 - 02.2026
Print Specialist
DIGITAL IMAGE OF TRI-CITIES
10.2023 - 01.2024
Low Voltage Electrician
ICC OF TRI-CITIES
06.2020 - 06.2021
ASSOCIATE OF ARTS & SCIENCES - undefined
Columbia Basin College
HIGH SCHOOL DIPLOMA -
Prosser High School