Lauren Helmbrecht
Brookings,SD
Summary
Undergraduate Psychology student (3.0gpa), a detail oriented scholar seeking admission to South Dakota State University's Master's program in Clinical Mental Health Counseling.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Lewis Drug Pharmacy
Sioux Falls, SD
05.2020 - Current
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
Education
Bachelor of Science - Psychology
South Dakota State University
Brookings, SD05-2024
Skills
- Complaint Resolution
- Operational Efficiency
- Workflow Coordination
- Policy Enforcement
- Task Delegation
- Workplace Safety
- Staff Training
- Time Management
- Attention to Detail
Affiliations
- reading
- cooking
- baking
- fishing
- researching
Accomplishments
- deans list ( 2 semsters)
Timeline
Cashier Supervisor
Lewis Drug Pharmacy
05.2020 - Current
Bachelor of Science - Psychology
South Dakota State University