Lauren Helmbrecht
Brookings,SD
Summary
High-performing Cashier Supervisor and Sales Associate focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Lewis Drug
05.2020 - 08.2024
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
Education
Master of Science - Mental Health And Wellness Emphasis in Grief
Grand Canyon University
Phoenix, AZ05-2026
Bachelor of Science - Psychology
South Dakota State University
Brookings, SD05-2024
Skills
- Complaint Resolution
- Operational Efficiency
- Workflow Coordination
- Policy Enforcement
- Task Delegation
- Workplace Safety
- Staff Training
- Time Management
- Attention to Detail
Accomplishments
- deans list ( 2 semesters)
Timeline
Cashier Supervisor
Lewis Drug
05.2020 - 08.2024
Bachelor of Science - Psychology
South Dakota State University
Master of Science - Mental Health And Wellness Emphasis in Grief
Grand Canyon University
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